What are the responsibilities and job description for the Transportation Coordinator position at Iron Mountain?
Iron Mountain is seeking an experienced Transportation Coordinator to join our team. In this critical role, you will be responsible for enabling an efficient, compliant, and well-supported day-to-day transportation operation. You will achieve this by providing support to the Transportation Supervisor and drivers through daily route planning, staffing, and training.
What You’ll Do (Responsibilities)
In this role, you will:
- Lead the daily operational planning, including executing efficient route preparation, planning and monitoring to achieve high levels of service performance.
- Collaborate with drivers, customer service, and management by providing essential phone support, resolving routine customer delivery issues, and covering vacant routes or absences as needed.
- Ensure operational excellence and compliance by monitoring work flow, conducting check rides to train drivers on safety and security procedures, and executing daily metric reporting.
What You’ll Bring (Skills & Qualifications)
The ideal candidate will have:
- 2 to 3 years of experience in transportation or driver operations.
- Must have a valid non CDL driving license and a consistently good driving record.
- Strong knowledge of driver operational procedures, acting as an expert-level resource to provide daily support and instruction to the driver team.
- Proven ability in problem-solving routine issues related to routing, driver staffing, and common customer service challenges.
- Must be willing to cover routes when needed
What We Offer (Benefits)
- Competitive Pay range between 28 and 30$/hour
- Full Health and Dental Benefits starting on the first day of employment.
- Paid Time Off: Two Weeks Paid Vacation, Seven Paid Holidays, plus Sick Pay.
- Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.
- Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.