What are the responsibilities and job description for the Host/Hostess position at Iron Horse Bar and Grill?
Location: 5317 W. 151st Street, Leawood, KS
Job Description:
Do you love creating welcoming experiences and making strong first impressions? Iron Horse Bar and Grill is searching for a personable and organized Host/Hostess to serve as the first point of contact for our guests. Located in the heart of Leawood, KS, we’re looking for someone who excels in a fast-moving environment and enjoys setting the tone for an outstanding dining experience from the moment guests arrive.
Responsibilities:
- Guest Interaction: Welcome each guest with friendliness and professionalism, ensuring they feel valued and at ease right away.
- Seating Management: Guide guests to their tables efficiently while balancing seating flow, server sections, and rotation.
- Awareness of Floor Layout: Stay informed on table availability and the overall dining room setup to optimize efficiency and reduce wait times.
- Clean & Inviting Entrance: Maintain a neat, organized, and welcoming host stand and entry area at all times.
- Team Coordination: Communicate effectively with servers and kitchen staff about seating updates, guest preferences, and timing.
- Menu Knowledge: Assist guests with menu questions, highlight specials and promotions, and accommodate special requests when possible.
- Reservation Management: Handle reservations with accuracy, ensuring parties are seated promptly and according to schedule.
- Composure Under Pressure: Manage multiple tasks during busy periods while maintaining a calm, upbeat attitude.
- Guest Support: Address any guest concerns promptly and professionally to ensure a positive experience.
- Teamwork: Collaborate with staff across all areas to deliver smooth, high-quality service.
Requirements:
- Warm, outgoing, and professional demeanor
- Strong communication and customer service abilities
- Comfortable working in a fast-paced, high-energy environment
- Highly organized with strong attention to detail
- Flexible availability, including evenings, weekends, and holidays
- Prior experience in a restaurant or customer service role is a plus
At Iron Horse Bar and Grill, you’ll be part of a dynamic team committed to delivering scratch-made cuisine and handcrafted cocktails in a lively and welcoming setting. If you’re excited to contribute to a place where exceptional food and service go hand in hand, we encourage you to apply.
Iron Horse Bar and Grill is proud to be an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for both our team members and our guests.
Job Types: Full-time, Part-time
Pay: $13.50 - $16.00 per hour
Benefits:
- Health insurance
Work Location: In person
Salary : $14 - $16