What are the responsibilities and job description for the IFS (ERP) Administrator position at Iron Cumberland LLC?
Company Description
Founded in 2020, Iron Senergy is an independent energy company committed to the highest operational standards in the production of coal and energy. Headquartered in Louisville, Kentucky, our company is built on a foundation of safety, quality, technology, innovation and integrity. Our longwall mining operation located in Waynesburg, Pennsylvania is anchored by a team of some of the hardest working miners in the industry. Our team has extensive experience operating in the coal and energy industry with our leadership having over 100 years of combined experience.
We take pride in responsibly creating tomorrow’s energy today, and we remain keenly focused on growing our current coal and natural gas operations while actively pursuing investments and the development of renewable energy. We believe we will be the reliable strategic partner of tomorrow’s energy suppliers and remain committed to being one of the safest and most respected energy producers in the world.
Job Description
The IFS Administrator manages and maintains an organization's IFS Enterprise Resource Planning (ERP) system, handling user accounts, security, configurations, reporting and troubleshooting to ensure smooth operations, system performance, and alignment with business needs, often involving database skills and knowledge of ERP and related components.
System Administration
- Create and modify permission sets to manage user access and maintain security.
- Managing system privileges, authentication, and authorization within the IFS environment.
- Manage and Maintain system customizations. e.: entities, projections, pages, quick reports, report definitions, events, lobbies, data elements, navigator, profiles, mwo, docman, printing, printers, reports, messages, background jobs, background queues and any other area to support the business.
- Manage, Maintain and Write Quick Reports using technical query statements.
- Develop and maintain lobbies, lobby datasets, and lobby elements to enhance usability and visibility.
- Monitor license use to ensure license compliance and cost efficiency.
- Configure and modify page layouts to meet evolving business requirements.
- Manage and update basic data across all ERP modules to ensure data integrity and accuracy.
- Create and maintain site-level data to support operational needs.
- Support User Requests.
System Maintenance & Support
- Manage and maintain IFS Partner support and projects.
- Manage and resolve IFS support cases, escalating issues as appropriate.
- Oversee IFS upgrades, ensuring smooth transitions with minimal disruption to operations.
- Monitor / manage / troubleshoot technical issues in IFS. Managing message queues, background tasks (Application Server tasks), backups, and overall system health.
- Provide tier 2 and tier 3 technical support to ERP users.
- Databases: Familiarity with database management (e.g., Oracle) and SQL.
Continuous Improvement
- Partner with business units to identify opportunities to optimize ERP usage.
- Assist in designing workflows, dashboards, and reporting to support business intelligence and decision-making.
- Recommend and implement best practices for ERP administration, governance, and data management.
- Stay up to date with IFS documentation / IFS system changes.
Qualifications
- Bachelor’s degree in information systems, Computer Science, or related field preferred; equivalent work experience considered.
- 3 years of experience in ERP administration, preferably with IFS or a comparable ERP system.
- Strong knowledge of ERP security, permission structures, and data management.
- Database and SQL skills.
- Experience managing ERP upgrades, patches, and system configurations.
- Strong problem-solving skills and ability to provide advanced user support.
- Excellent communication and collaboration skills across technical and business teams.
- Experience leading ERP project implementations.
- Excel skills including SUMIFS formulas, VLOOKUP formulas, charts, and pivot tables.
Additional Information
Benefits:
100% Employer Paid Medical, Dental, and Vision
401(k) Plan, PTO
Iron Senergy is an Equal Opportunity Employer.