What are the responsibilities and job description for the Sales Operations & Title Coordinator position at IRON CIRCLE LLC?
Company Overview
At Iron Circle, we turn complex heavy equipment challenges into high-value opportunities. We specialize in strategic advisory, asset recovery, and lifecycle management for trailers, trucks, and heavy machinery—helping clients maximize returns while streamlining regulations, logistics, and operations. Join a small, high-impact team where your precision and hustle directly drive revenue and customer success.
Why This Role Matters
You're the backbone of our deals: ensuring titles process flawlessly, inventory is ready to sell, and customers leave impressed. When you nail this, sales close faster, funding hits quicker, and our reputation grows. If you thrive on checklists, accuracy, and being the go-to person who keeps everything moving, this is your spot.
What You’ll Do – Core Responsibilities
Title & Registration (Your #1 Priority)
- Process titles, registrations, temp tags, plates, and liens accurately via TxDMV webDEALER.
- Build clean, error-free deal packets; track every step to funding and mailing; maintain an always-up-to-date title log.
- Hit ≥95% of funded deals titled/mailed within 5 business days with <1% rejections.
Sales Support & Customer Experience
- Handle inbound calls, schedule yard showings, prepare professional quotes/PDFs, and chase missing documents.
- Qualify inbound leads and follow up on warm prospects via phone/email (using Pipedrive scripts/templates).
- Keep Pipedrive CRM spotless: update stages, notes, attachments, and next actions in real time.
- Post-sale: coordinate transport, provide timely ETAs/updates, and route any warranty/repair needs.
- Track and report on lead conversion metrics.
Yard & Inventory Management
- Perform weekly VIN/location/condition audits; reconcile against our inventory list.
- Take 20 high-quality photos per unit and document key specs for fast listing handoff (target: ≤24 hours from arrival).
- Keep the Bellville yard organized, safe, and visitor-ready for customer tours and carrier pickups.
Light Admin & Bookkeeping (Data Entry Focus)
- Upload receipts/bills to Xero, tag correctly to units/jobs, and match POs/paperwork.
- Scan/file deal jackets; maintain tidy digital folders and checklists.
You’re a Great Fit If You
- Obsess over details and move quickly without errors.
- Communicate clearly and professionally (phone, email, in-person).
- Enjoy a mix of office work and being outdoors around heavy equipment.
- Take pride in being reliable—the person the team counts on.
Must-Have Qualifications
- 1–3 years in a dealership, title clerk, DMV, admin/ops role (auto, truck, trailer, or heavy equipment experience is a big plus).
- Willingness to learn how to use the TxDMV webDEALER (we provide free on-demand training shadowing).
- Ironclad document accuracy (VINs, plates, liens, names—zero tolerance for sloppy work).
- Valid Texas driver’s license, clean MVR, ability to safely climb ladders/onto trailers and lift up to ~40 lbs.
- Comfort with Google Sheets/Excel and professional email writing.
Nice-to-Haves (These Help You Stand Out)
- Hands-on experience with Xero, Pipedrive (or similar CRM), or online listing platforms.
- Prior title/registration work for trailers, heavy trucks, or equipment.
How We Measure Success (Clear Goals to Hit & Earn Bonuses)
- Time-to-List: ≤24 hours from unit arrival to photo/spec handoff.
- Title Accuracy & Speed: ≥95% funded deals titled/mailed in ≤5 business days; <1% rejected.
- Inventory: 100% weekly audit match.
- Customer Touch: Status updates within 48 hours post-sale and at title release.
Compensation & Perks
- Base: $22–$26/hr
- Overtime eligible.
- Full-time, Mon–Fri, 9:00 a.m.–5:00 p.m.
Work Environment
- 100% onsite at our Bellville, TX yard/office (no remote/hybrid).
- Mix of indoor admin and outdoor yard work in Texas weather.
- Safe, hands-on setting—ladders, basic tools, and heavy equipment nearby.
Iron Circle is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to Apply?
Send your resume via LinkedIn (or email if preferred).
We move fast—expect a response within a few days if it's a match.
Salary : $22 - $26