Senior Practitioner Insurance

Iris software is seeking a highly experienced and versatile Life & Annuities (L&A) Insurance Domain SME to be the architect and champion of L&A IT solutions that bridge the gap between business needs and technology possibilities. SME will play a critical role in understanding insurance client requirements, translating them into actionable technical specifications, and ensuring our offerings perfectly align with industry best practices. His / Her passion for knowledge sharing and training will empower our technology resources to build solutions that truly transform the L&A landscape.

Key Responsibilities:

• Domain Mastery & Solution Architecture:
• Possess deep expertise in L&A products, processes, regulations, and emerging trends.
• Stay current on cutting edge technologies like Cloud computing, AI, Analytics, Blockchain, and their application in L&A.
• Analyze insurance client requirements and translate them into clear and precise functional and technical specifications.
• Collaborate with IT teams to design and architect L&A-specific solutions based on latest technologies and industry best practices.
• Match client needs with existing solutions or advocate for development of new solutions to address market gaps.

• Knowledge Management & Training:
• Develop and implement a comprehensive knowledge management system for L&A business topics and our IT solutions.
• Create and curate high-quality content (documents, videos, tutorials) relevant to L&A processes, technology integration, and solution usage.
• Design and deliver impactful training programs for IT resources on L&A fundamentals, solution functionality, and specific client implementation needs.
• Coach and mentor IT professionals to gain fluency in the language insurance, enhance project delivery, and build strong client relationships.

• Communication & Collaboration:
• Foster open communication between business and technology stakeholders to ensure successful solution implementation.
• Effectively communicate complex L&A concepts and technical solutions to diverse audiences (clients, internal teams, stakeholders).
• Represent the company at industry events and conferences to showcase expertise and build relationships.

• Additional Responsibilities:
• Conduct research and analysis on L&A technology trends and competitive landscapes.
• Contribute to the development of L&A-focused documentation and marketing materials.
• Stay active in the L&A community and network with industry professionals.

• Mandatory Skills:
• Bachelor's degree in a relevant field (Insurance, Business, Computer Science, etc.)
• 12 years of experience in the L&A Insurance industry or a relevant technology field.
• Proven track record of successfully translating business requirements into technical solutions and exploring insurance use cases for various technologies.
• Demonstrated experience in creating and delivering impactful training programs.
• Strong understanding of knowledge management principles and best practices.
• Familiarity with specific L&A technology platforms and solutions for core Insurance
• Very good knowledge of, and experience working with, Insurance Industry Analysts and TPAs such as Celent, Novarica, etc.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Passion for knowledge sharing and a genuine desire to educate others.

• Nice-to-Have Skills:
• Very good contacts/ rolodex of CXOs, across L&A business & IT field.
• Experience working for IT Services Providers
• Understanding of Agile development methodologies.
• Industry standard certifications in Insurance like LOMA.
• Skills in developing e-learning materials and interactive training tools.
• Project management experience and familiarity with training platforms.
• Sound knowledge of intermediaries, reinsurance operations, internal and external reporting, dashboards, and basic accounting principles.

• Technology Skills:
• Proficiency in core office productivity tools (Microsoft Suite, Google Suite).
• Experience with online collaboration platforms (e.g., SharePoint, Microsoft Teams).
• Basic understanding of web development concepts and content management systems.
• Familiarity with office productivity software (e.g.: MS-Office suite).

• Benefits:
• Competitive compensation and benefits package.
• Opportunity to make a significant impact on IRIS's success by bridging the business - IT gap.
• Play a key role in shaping the future of L&A solutions through innovative technology adoption.
• Continuous learning and development opportunities to enhance own expertise.
• Contribute to a positive and collaborative work environment where your knowledge and skills are valued.

Thanks

Rashi Agarwal

rashi.agarwal01@irissoftware.com