Senior Technical Program and Product Manager

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

What We’re Looking For:

Iridium is seeking an ambitious and motivated Senior Product Manager to join our dynamic Government Team! In this role, you’ll be responsible for driving the development of new products and services, working with our partners to create important and exciting new solutions in support of Government customers. You’ll be successful in this role if you have the relevant technical knowledge, can think on both tactical and strategic levels, are able to communicate and persuade at all levels of the organization and are adept in a matrix-management, virtual/in-person, ever-changing environment.

This position requires an active/current Top Secret Security Clearance (A U.S. Security Clearance that has been active in the past 24 months is considered active).

What You’ll Do:

• Work independently to perform product planning and execution throughout the product lifecycle to align with initiatives and requirements by gathering and prioritizing product and customer requirements, driving product vision internally within Iridium and externally with Iridium partners and Government customers, and working closely with various groups within Iridium to ensure revenue and customer satisifaciton goals are met
• Drive implementation of products and services with partners and Government contracts to maximize Government user adoption by defining short- and long-term initiatives to meet customer requirements, improving product time to market, reducing development costs, ensuring solution quality, improving customer satisfaction, and making working with Iridium a competitive advantage
• Manage efforts to define and document simple and efficient processes for customers to follow that require minimal questions/issues for the customer during development
• Support creation and modification of license and other agreements for partners and Government customers
• Play a key role in supporting business capture activities within the Iridium government portfolio, including but not limited to providing input for white papers, proposals, and technical exchange meetings
• Train personnel and provide support for partners’ implementation of products, services, or operations projects during development, implementation, launch and post-launch
• Manage the support of existing products and services as they are adopted by partners and customers
• Work independently to facilitate the enhancement of capabilities and partner maintenance activities including end-of-life parts, regulatory changes, issues in operation, etc.
• Facilitate resellers, manufacturers, developers, and service providers via creation of Iridium inside products and services to ensure the best possible outcomes and continuous improvements for their solutions
• Effectively leverage your advanced knowledge to make enhancements to policies and procedures, while supporting the sales team and providing direction to engineering and product development

What You’ll Need to Succeed:

• Bachelor’s degree in Engineering, or a related field
• 10 years of relevant experience in Government funded programs related to the telecommunications industry
• 5 years of direct product management experience in a technical industry
• Excellent written and communication skills, with the ability to convey products, deliverables, analyses, and/or issues clearly and confidently, and recognize and adapt to different communication techniques
• Excellent teamworking skills in execution of small and large tasks
• Ability to influence cross-function teams without formal authority
• Can easily build meaningful relationships with others, including senior leadership outside of your own department, and is comfortable providing constructive feedback to your team members and management
• Be able to analyze a situation or problem, generate effective solutions, and see those solutions through to completion
• Must possess the creativity and resourcefulness needed to make reliable decisions and determine methods on new assignments
• Can thrive in a dynamic environment by handling multiple tasks and managing shifting priorities
• Be proactive in sharing knowledge you’ve learned with others
• Enthusiastic, attention to detail, results oriented, organized, motivated and self-driven

That Would be Great if You Brought to the Table:

• Advanced degree in a technical discipline or business degree
• Experience with communications technology and/or positioning & timing technology for U.S. Government platforms and solutions including but not limited to soldier systems, vehicles, aircraft, unmanned solutions, sensors, etc.
• Experience with delivering software products in an agile environment
• Experience with the development, manufacturing and integration of electronics-based solutions
• Experience with IT (Information Technology) environments, cloud architecture, and best practices
• Experience with Windows and Microsoft Endpoint Manager
• Experience with Android and mobile device technology
• Experience in creation of functional specifications, project schedules and building plans to deliver
• Comfortable dealing with the ambiguity of new products, scenarios, and incubation work

We’ll also need you to:

• Be able to travel up to 30%
• Be a U.S. Citizen

Work Environment:

This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer.

We believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work. Under Iridium’s Hybrid Work Policy, employees are expected to work at least three days per week (approximately 60%) in an Iridium office to support collaboration, relationship-building, and professional growth.

Additional Information

This job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed.

Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.