Inside Sales Representative (B2B)

Job description:

About Us

Irene’s Wigs has proudly served clients for over 16 years. We specialize in high-quality human hair wigs and extensions, providing custom solutions for retail clients and business partners across the U.S. and internationally. We are a professional, client-focused company that values reliability, teamwork, and excellent service.

Job Summary

We are seeking a motivated and results-driven Inside Sales Representative (B2B) to join our team. In this role, you will communicate with both new and existing business clients, understand their needs, and offer the right products and solutions.

You will manage the full sales process from initial contact and relationship building to follow-ups and closing deals, all from our office. This is a fast-paced, sales-focused position that requires strong communication skills, persistence, and a customer-focused approach.

This is a fully office-based sales role focused on phone and email communication with clients. No door-to-door or outside sales are required.

We provide training on our products and internal systems for the right candidate.

Responsibilities

• Communicate with new and existing business clients via phone and email
• Understand client needs and recommend suitable products and solutions
• Manage the full sales cycle, including follow-ups and closing deals
• Build and maintain strong long-term client relationships
• Respond to inquiries and provide product information in a timely manner
• Track leads, opportunities, and client interactions in the system
• Collaborate with internal teams to ensure smooth order processing and fulfillment
• Maintain accurate records of client communications and sales activity

Qualifications

• Previous B2B sales experience is required
• Strong communication and negotiation skills
• Proven ability to close deals and manage client relationships
• Comfortable working in a fast-paced environment
• Highly organized and detail-oriented
• Proficient in Microsoft Office or willing to learn
• Positive attitude, persistence, and strong work ethic
• Must be able to work from the office (no remote work)