What are the responsibilities and job description for the Beauty Advisor position at Iredale Cosmetics, Inc?
Company Overview
Iredale Cosmetics, Inc. (Jane Iredale) is ‘the skincare makeup’ – a makeup brand committed to creating high-quality products that are good for the skin – equal parts clean ingredients, skin-loving benefits and no-fade makeup performance. Available in more than 50 countries worldwide, Jane Iredaleis championed by skincare professionals and sold in spas, salons, and medical offices as well as premium retailers such as Blue Mercury, Ulta, and Nordstrom. The company fosters an inclusive company culture where team members can grow, thrive and make a beautiful difference, both personally and professionally. To learn more visit Janeiredale.com.
Job Title and Type of Job
Beauty Advisor (full-time) and located on site at our Great Barrington Headquarters.
Location
On-site at our Great Barrington Headquarters – Great Barrington, MA
Job Overview:
We’re looking for a passionate, customer-focused Beauty Advisor to join our team at janeiredale.com. Based at our global headquarters in Great Barrington, this full-time role blends expert beauty advice with hands-on order fulfillment. You’ll support our customers across phone, chat, email, and virtual consultations—delivering best-in-class service and personalized product recommendations. You’ll also help ensure orders are accurately processed and beautifully packed for delivery.
If you love makeup, skincare, and helping people feel their best, this is the role for you!
Key Responsibilities:
Respond to customer inquiries promptly and enthusiastically. Provide expert advice on product use, color matching, and application techniques. Share your knowledge of our full range of skincare and makeup products. Communicate clearly and professionally both verbally and in writing. Build strong, long-lasting relationships with our customers. Effectively manage and resolve customer concerns. Collaborate with team members to support daily operations. Support order fulfillment by picking, packing, and shipping customer orders
Qualifications:
- High School Diploma required; AA or BA preferred
- Experience in customer service, hospitality, or a beauty-related role preferred
- Strong computer skills and comfort with digital communication tools
- Warm, friendly, and enthusiastic personality
- Ability to multitask and prioritize in a fast-paced environment
- Keen attention to detail and a focus on accuracy
- A true passion for makeup and skincare
Iredale Cosmetics offers excellent benefits including medical, dental, vision, disability and 401K.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Great Barrington, MA 01230 (Required)
Ability to Relocate:
- Great Barrington, MA 01230: Relocate before starting work (Required)
Work Location: In person