What are the responsibilities and job description for the Jewelry Sales Associate position at Irden Designs?
Company Description Irden Designs is a boutique jewelry brand dedicated to helping each customer create and curate a one-of-a-kind jewelry collection. The company focuses on unique, thoughtfully designed pieces that reflect individual style and stories. Team members collaborate closely with customers to explore custom and curated options that feel personal and meaningful. Working at Irden Designs offers the opportunity to be part of a creative, customer-centered environment where attention to detail and genuine connection are valued.
Role Description The Jewelry Sales Associate is a part-time, on-site role based in Edmonds, WA. This role involves greeting customers, learning about their preferences, and guiding them through jewelry selections that match their style and budget. The associate will handle retail sales transactions, maintain product displays, and ensure the showroom remains clean, organized, and visually appealing. Daily responsibilities include answering product questions, supporting custom and curated collection requests, and ensuring a positive in-store experience that leads to high customer satisfaction. The role also includes learning product details, following store policies and procedures, and collaborating with the team to meet sales and service goals.
Qualifications
- Strong interpersonal and Communication skills to engage with customers and team members clearly and professionally.
- Customer Service, Customer Satisfaction, and Customer Experience skills to provide attentive, personalized support and build lasting relationships.
- Retail Sales experience or skills, including handling transactions, upselling, and understanding basic sales techniques.
- Interest in jewelry, fashion, or design, with the ability to learn product details and share them confidently with customers.
- Ability to stand for extended periods, handle delicate items with care, and maintain a neat, organized workspace.
- Reliability in working a part-time, on-site schedule in Edmonds, WA, including evenings and weekends as needed.
- Previous experience in retail, hospitality, or a customer-facing role is preferred but not required.