Quality Supervisor

The Irca Group is an International Leader in high quality finished and semi-finished ingredients for the bakery, pastry, and ice cream markets. With a solid history of over 100 years in the industry, the Group has its headquarters in Italy (Gallarate) and a strong global footprint with 23 production sites and over 2000 employees in Europe, the United States and Vietnam.

Our core product categories include chocolate, compounds, chocolate decorations, sprinkles, creams, pastry mixes, gelato ingredients, nuts and candied fruit. The most recent acquisition of Kerry Sweet complements our existing categories with the addition of sweet particulates, chocolate confections, inclusions, variegates and frozen fruit purees.

Through its 8 key brands (IRCA, Dobla®, in2food, Via Degli Orsini, JoyGelato, RaviFruit, Cesarin and Anastasi®) the IRCA Group offers an unparalleled "one-stop shop" approach for delivering quality solutions to all ingredients needs, through a broad range of innovative products. We offer every day and seasonal solutions to 3 macro channels: Gourmet, Food Manufacturing and Consumer Product (Retail). “Extraordinary made simple”

Job Purpose:

Seeking a Quality Supervisor to directly supervise 3-6 QA Technicians and 1-3 sanitation employees. The Quality Supervisor will be responsible for collaborating with site leadership and a cross-functional operations team for implementation and continuous improvement of quality programs in Affton facility.  

• Develop and maintain procedures which ensure Food Safety and Quality. 
• Responsible for identifying and resolving problems
• Assists with the implementation of various components of quality assurance program comprised of data analysis, systems evaluation, product assessment and quality technology.  
• Coordinates inspection of hardware and systems auditing to ensure proper application of management system procedures.  
• Responsible for raw material, in process and finished goods quality inspection. 
• Directs and advises laboratory personnel in special test procedures to analyze components and physical properties of product materials.  
• Compiles and analyzes test information to determine operating efficiency of process or equipment and to diagnose malfunctions.  
• Assists in the investigation of customer complaints on existing products and responds to vendor or customer.  
• Establishes or adjusts work procedures to meet testing schedules.  
• Reviews and assists in revising all SOP’s, SSOP’s and forms in the document management system. 
• Trains lab group on safety topics, quality procedures and business updates for the month. Other duties may be assigned. 
• Participation in and/or supports corporate and plant initiatives including GMP, HACCP, SQF, GQMS, KMM, LIMS and others as assigned.  
• Participation and/or facilitation as identified in customer, regulatory and 3rd party audits. 
• The position has the authority to develop, implement, and audit programs directly related to quality and food safety initiatives and assigned projects with recommendations and approval from the site leadership team.  
• The position has the authority to manage the quality activities performed by personnel in alternate functional areas in conjunction with the direction and approval of the respective department managers. 
  

• Qualified background in food science, chemistry, biology, microbiology, sensory, food packaging systems and/or food engineering 
• 3-7 years practical experience in Food Safety or Management of Quality or Production, or Project Management in the food industry.   
• Ability to drive continuous improvement. 
• Ability to change through indirect leadership. 
• Excellent written and verbal skills. 
• Organized. 
• Proficient in Word, Excel, PowerPoint. 
• Must have strong critical thinking ability along with analytical and problem-solving skills. 
• Strong interpersonal, communication, coaching, and conflict management skills. 
• Ability to travel infrequently
• Food quality systems including but not limited to SQF, HACCP, GMPs, and other related prerequisites. 
• SQF Practitioner preferred. 
• HACCP certification. 
• Writing and implementing policies and procedures. 
• Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. 
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 
• Must be able to manipulate a computer keyboard and telephone handset. Must be able to speak clearly and intelligibly on the telephone and in person. Must be able to read and assimilate information. Must be able to deal with multiple personalities and changing priorities.  
  

Why Join Us:

Irca Group offers career growth opportunities as well as competitive compensation and benefits: Medical, Dental, & Vision, 401(k) matching, Paid Vacation, and Holidays, Employee Education Tuition Reimbursement Program