What are the responsibilities and job description for the Experienced Ford Service Advisor position at Ira Ford Saco?
Ira Ford Saco is hiring an Experienced Ford Service Advisor to join our high-performing service department. This role is ideal for an Automotive Service Advisor with dealership experience who excels at customer service, communication, and managing repair orders in a fast-paced environment.
As a Service Advisor, you will be the primary point of contact between customers and the service team, ensuring a smooth and professional service experience from check-in to delivery.
Compensation & Benefits:
Competitive hourly pay with earning potential up to $100,000 annually
Health, medical, and dental insurance
401(k) plan
Paid time off and vacation
Career growth and advancement opportunities
Employee vehicle purchase program
Family-owned and operated dealership
Long-term job stability
Employee Stock Purchase Program
Flexible work schedule
Responsibilities:
Greet customers promptly and professionally in the service drive
Collect customer and vehicle information and document concerns accurately
Clearly communicate vehicle symptoms to technicians
Recommend maintenance based on vehicle age, mileage, and service history
Prepare accurate estimates for parts and labor
Schedule follow-ups and coordinate loaner vehicles as needed
Monitor repair progress and provide timely customer updates
Review completed repair orders to ensure accuracy and completeness
Explain all repairs, services, and charges to customers upon vehicle delivery
Qualifications:
Previous Ford Dealership Experience Strongly Preferred
Prior experience as a Service Advisor, Assistant Service Manager, Lane Manager, or Service Consultant
Strong automotive knowledge and ability to identify service needs quickly
Proven track record of high customer satisfaction
Excellent communication, organizational, and interpersonal skills
Comfortable working in a fast-paced dealership environment
Basic computer skills and ability to learn dealership software and systems
Positive, energetic, and customer-focused attitude
High school diploma or equivalent
Ability to lift up to 50 lbs and stand for extended periods
Why Work at Ira Ford Saco:
Ira Ford Saco is part of the Ira Automotive Group, a community-focused organization dedicated to supporting employees and giving back locally. We offer a supportive environment, long-term career opportunities, and a culture that values integrity, teamwork, and customer care.
Ira Ford Saco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law. We are committed to maintaining an inclusive and welcoming workplace.
As a Service Advisor, you will be the primary point of contact between customers and the service team, ensuring a smooth and professional service experience from check-in to delivery.
Compensation & Benefits:
Competitive hourly pay with earning potential up to $100,000 annually
Health, medical, and dental insurance
401(k) plan
Paid time off and vacation
Career growth and advancement opportunities
Employee vehicle purchase program
Family-owned and operated dealership
Long-term job stability
Employee Stock Purchase Program
Flexible work schedule
Responsibilities:
Greet customers promptly and professionally in the service drive
Collect customer and vehicle information and document concerns accurately
Clearly communicate vehicle symptoms to technicians
Recommend maintenance based on vehicle age, mileage, and service history
Prepare accurate estimates for parts and labor
Schedule follow-ups and coordinate loaner vehicles as needed
Monitor repair progress and provide timely customer updates
Review completed repair orders to ensure accuracy and completeness
Explain all repairs, services, and charges to customers upon vehicle delivery
Qualifications:
Previous Ford Dealership Experience Strongly Preferred
Prior experience as a Service Advisor, Assistant Service Manager, Lane Manager, or Service Consultant
Strong automotive knowledge and ability to identify service needs quickly
Proven track record of high customer satisfaction
Excellent communication, organizational, and interpersonal skills
Comfortable working in a fast-paced dealership environment
Basic computer skills and ability to learn dealership software and systems
Positive, energetic, and customer-focused attitude
High school diploma or equivalent
Ability to lift up to 50 lbs and stand for extended periods
Why Work at Ira Ford Saco:
Ira Ford Saco is part of the Ira Automotive Group, a community-focused organization dedicated to supporting employees and giving back locally. We offer a supportive environment, long-term career opportunities, and a culture that values integrity, teamwork, and customer care.
Ira Ford Saco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law. We are committed to maintaining an inclusive and welcoming workplace.
Salary : $70,000 - $100,000