What are the responsibilities and job description for the Sr. Consultant - FIA/LAAD position at IQVIA?
Job Overview
Responsible for the on-time completion, delivery, and support of complex deliverables or complex projects for FIA/LAAD clients.
The Senior FIA/LAAD Consultant is the most critical client facing position in the onboarding of new FIA/LAAD clients and consulting with all existing FIA/LAAD clients. The Senior FIA-LAAD Consultant is the main advisor to clients on the appropriate set-up of highly complex and everchanging deliverables, as well as consistently advising them on the appropriate use and application of this fast growing service. This role is the primary point of contact for one of the largest LAAD clients. The Sr. Consultant is essential be the growth of FIA/LAAD and being able to achieve revenue targets.
The role's responsibilities include:
• Onboarding new clients, which takes approximately 6 months with clients entirely changing their analytics to LAAD
• Analyzing and advising clients on appropriate deliverable and application requirements, including cohort design, market definitions, reporting considerations, customizations, delivery, TPA coordination and appropriate interpretation of market and data events and changes
• Manages overall client deliverable changes and additions, such as coordination of specialty supplementation, data customization and coordination with the Flexview Tech team to ensure data requirements are well understood
• Triage and escalation of client issues, data investigations, client requests and managing to successful conclusion
• Leads or participates in weekly meetings between client and LAAD/FIA team
• Maintains ongoing project and issues log, and communication of status of changes and deliverables
• Develop and implements ongoing client training to bridge the business issues to the data
• Ensure overall client satisfaction along with revenue attainment and contract renewal
Qualifications
• 5-8 years of related experience in consulting and/or managed care and/or healthcare data industry
• Possesses solid project management skills and client influencing and relationship building skills.
• Works willingly and effectively with others in and across the organization to accomplish team goals.
• Experienced with developing consultative relationships with senior level managers and executives at clients in the data industry.
• Ability to manage multiple projects, juggle priorities and deliver on tight deadlines.
• Knowledge of key issues and current developments in the managed care of patient data industries.
• Excellent presentation, communication and client influencing skills.
• Ability to learn new concepts and tools.
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status
