MedTech Field Service Engineer - Central

Job Responsibilities

Mammography System & Gantry Service

• Install, troubleshoot, and repair mammography imaging systems, including fixed and rotating gantry assemblies.
• Diagnose and repair mechanical and electromechanical gantry components, including:
• Motorized arms and rotational assemblies
• Compression paddles and drive mechanisms
• Bearings, counterbalances, encoders, belts, and lead screws
• Positioning sensors, interlocks, and safety systems
• Perform system level fault isolation across mechanical, electrical, and software domains.
• Conduct mechanical alignment, motion verification, and system calibration in accordance with manufacturer specifications.
• Restore system operation following mechanical failure, component wear, or functional misalignment.
  
  

Installation & Upgrades

• Support system installations, relocations, and de installations, including:
• Gantry assembly and disassembly
• Mechanical alignment and structural setup
• Post installation functional validation
• Perform hardware and software updates following approved service procedures.
• Verify system performance after repairs, modifications, or upgrades.
  
  

Documentation & Compliance

• Accurately document troubleshooting activities, repairs performed, parts replaced, and system status in service management systems.
• Follow applicable MQSA, FDA, radiation safety, and internal quality system requirements.
• Maintain required service records and technical documentation related to imaging equipment repairs.
  
  

Schedule

• 20 hours per week minimum
• Regional travel to clinical sites as required by territory assignment.
  
  

Required Qualifications

Education

• Associate degree or higher in Biomedical Engineering, Electronics, Mechanical Engineering, Electromechanical Technology, or related technical discipline OR equivalent combination of education and relevant field experience.
  
  

Experience

• 3–5 years of hands on experience servicing medical imaging equipment or complex electromechanical systems.
• Direct experience with mammography systems or closely related imaging platforms (e.g., X ray, fluoroscopy, C arms, CT gantry assemblies).
• Demonstrated experience supporting mechanical motion systems, rotating assemblies, or precision electromechanical structures.
  
  

Technical Skills (Required)

• Strong skills in electromechanical troubleshooting and repair.
• Ability to read and interpret mechanical drawings, electrical schematics, and OEM service documentation.
• Proficiency using hand tools, power tools, multimeters, and alignment or calibration equipment.
• Ability to safely handle, secure, and align gantry subassemblies during service activities.
  
  

Physical And Travel Requirements

• Ability to lift and maneuver components up to 70 lbs with appropriate assistance.
• Ability to stand, bend, kneel, and work around imaging equipment for long periods.
  
  

Preferred Qualifications

• Prior OEM or ISO mammography system experience.
• Direct experience with gantry alignment, motion control tuning, or compression system servicing.
• Experience working in regulated medical device environments.
• Background as a Field Service Engineer supporting diagnostic imaging equipment.
• Working knowledge of DICOM, PACS, or hospital IT interfaces as related to imaging systems.
  
  

Benefits

• None
  
  

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

Note: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $27.00 - $32.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.