Change Management Manager

Job Description-

Communications and Engagement Manager

Key Responsibilities

• Enhance and execute comprehensive CDGM and TMF communications plans
• Develop and manage news flow, including strategy, cadence, and content; ensure proper sequencing and cascade across audiences.
• Identify, enhance, and deploy new communication channels as appropriate to improve reach and effectiveness.
• Ensure all communications comply with current Novartis branding standards and guidelines.
• Maintain accurate and up-to-date communications distribution lists.
• Partner with CDGM team members to plan and deliver communication forums (open houses, team meetings/town halls, stakeholder meetings), including scheduling, agenda and materials creation, facilitation, and meeting notes development and distribution.
• Provide communications and engagement consultation to CDGM leadership and teams for operational delivery and special initiatives.
• Organize and coordinate analysis of TMF Satisfaction Survey results and other feedback mechanisms; synthesize insights to inform communication strategy.
• Manage the review and approval workflow for all communication deliverables to ensure quality, consistency, and timely release.

Qualifications

• Strong written and oral communications skills (English)
• Experience in TMF related communications within complex, matrixed organizations.
• Strong editorial, storytelling, and content sequencing skills across multiple channels.
• Proven ability to align communications with brand standards and governance.
• Able to facilitate virtual meetings with large numbers of attendees
• Strong project management, stakeholder engagement, and facilitation skills.
• Strong SharePoint capabilities required, familiarity with survey tools and communication analytics preferred.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $86,500.00 - $216,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.