Bilingual Vision Correction Specialist (VCS) - English/Mandarin

$25/ hour commission, potential annual total compensation up to $60K

Company Overview

Are you a passionate sales professional who thrives on meaningful connections and delivering results? Do you want to be part of a team that changes lives every day? At IQ Laser Vision, we’re not just correcting vision—we’re transforming lives. As a Vision Correction Specialist (VCS), you’ll be at the heart of that transformation. This is your opportunity to combine your passion for sales, customer service, and healthcare into one rewarding career.

About the Role

As a Vision Correction Specialist, you’ll be the first point of contact for prospective patients exploring life-changing procedures like LASIK, Zeiss SMILE, EVO ICL, and refractive cataract surgery. You’ll guide patients through their journey—from initial consultation to post-op care—ensuring they feel informed, confident, and cared for every step of the way.

This is more than a sales role—it’s a chance to be a trusted advisor, a patient advocate, and a vital part of a high-performing team in a rapidly growing field.

What You’ll Do

Patient Education & Sales

• Conduct consultations and educate patients on personalized vision correction options
• Collaborate with clinical teams to ensure a seamless and supportive patient experience
• Track sales metrics, manage your pipeline, and celebrate your wins with a rewarding commission structure

Lead Engagement

• Manage high volumes of outbound calls with professionalism and empathy
• Follow communication scripts while personalizing each interaction
• Confirm appointments, follow up on leads, and perform virtual introductions and consultations
• Handle inquiries, resolve concerns, and turn every call into a positive experience
• Engage with leads across platforms like social media, Yelp, and Google to generate interest and build relationships

Coordination & Collaboration

• Schedule appointments, manage follow-ups, and maintain accurate records in our CRM
• Assist with diagnostic exams, pre/post-op instructions, and EMR documentation
• Work closely with marketing and clinical teams to align efforts and maximize impact
• Take initiative on special projects and contribute to team goals

Requirements

• English and Mandarin (required)
• 2 years of experience in sales or customer support (experience in medical or elective procedures is a plus)
• Confidently and professionally discusses vision correction procedures with prospective patients
• Demonstrates strong communication skills with close attention to detail
• Proven ability to meet or exceed sales quotas
• Excellent phone etiquette and verbal communication skills
• Familiarity with CRM (Customer Relationship Management) systems and strong computer proficiency
• Have aptitude to learn CRM systems
• A self-starter mindset with the ability to multitask and prioritize
• A warm, personable, and professional demeanor
• Primarily based in Santa Ramon, with flexibility to work in Santa Clara and Gilroy as needed
• Availability to work Saturdays
• High school diploma or equivalent required

Why Join IQ Laser Vision?

• Uncapped Earning Potential: Competitive commission structure with no ceiling on your success
• Purpose-Driven Work: Help people see the world clearly—literally
• Supportive Culture: Join a team of passionate professionals who care deeply about patient outcomes
• Growth Opportunities: Be part of a fast-growing company with room to advance
• Training & Development: We’ll equip you with the tools and knowledge to thrive

Ready to Make a Difference?

If you’re a motivated, compassionate, and driven professional ready to change lives and grow your career, we want to hear from you!

Apply today and help patients see a brighter future—one conversation at a time.

Pay: $60,000.00 per year

Benefits:

• Employee discount

Language:

• English (Required)
• Spanish (Required)

Work Location: In person

Salary : $60,000