What are the responsibilities and job description for the Computer Repair Technician position at iQ Computer Services?
Company Description
iQ Computer Services provides comprehensive computer repair and IT support for small businesses and home users in the Bowie, MD, and Washington, DC area. As a military veteran and Black-owned business, we take pride in offering dependable, high-quality, efficient IT solutions that meet the diverse needs of our community. Our team values professionalism, integrity, and a genuine passion for technology.
We’re looking for a reliable and skilled Computer Repair Technician to join our team part-time. You’ll handle hands-on repairs, upgrades, and troubleshooting for desktops, laptops, and gaming PCs in our Bowie location. This role is perfect for someone who enjoys hands-on hardware work, problem-solving, and helping customers feel confident in their technology.
Key Responsibilities
Diagnose and repair hardware and software issues on Windows and macOS systems
Perform system tune-ups, virus/malware removals, OS installations, and troubleshooting
Upgrade components (RAM, GPUs, storage, power supplies, etc.)
Build, configure, and test custom gaming PCs and business systems
Back up and safely recover customer data
Provide clear, professional, friendly communication and repair updates to customers
Maintain accurate repair records and manage parts inventory
Assist with shop organization and equipment setup, and overall workflow efficiency
Qualifications
High school diploma or equivalent (technical certifications a plus)
Minimum 1 year of hands-on computer repair experience (shop or freelance)
Strong knowledge of Windows 10/11 and PC hardware
Basic networking and troubleshooting skills
Excellent communication, customer service, and problem-solving abilities
Reliable, punctual, and able to work independently
Must be able to lift up to 40 lbs
Schedule & Compensation
Part-time: 15–25 hours per week
In-person: Bowie, MD, Repair Shop
Pay: Competitive hourly rate based on experience, starting at $15/hourly