Director, Data & Digital Enablement

Ipsen is looking for a proactive and visionary leader to advance the Data & Digital Enablement function in North America. This position is responsible for shaping business and data architecture strategies, ensuring dependable, compliant, and scalable digital and data solutions across the organization. The Director will be tasked with modernizing integration frameworks, delivering reliable data products, and collaborating with Commercial, Patient Services, Medical, Compliance, and Corporate IT teams to achieve measurable business objectives.

Main Responsibilities & Technical Competencies

• Own and deliver an enterprise-trusted data foundation and analytics-ready data products.
• Set direction and govern integration patterns across CRM (e.g., Veeva), Salesforce Clouds, MDM, Data Warehouse/Lakehouse.
• Define and drive a stable Health Cloud roadmap that addresses Patient Services pain points while establishing a scalable long-term architecture.
• Own the architecture for omnichannel essentials—Preference Center, identity resolution, and site tagging/telemetry.
• Establish a single front door for business intake, design reviews, change control, and vendor governance.
• Lead the NA commercial tech stack (e.g., One Analytics, Salesforce Health Cloud, Salesforce Marketing Cloud, OneTrust, etc.).
• Shape and execute the roadmap for Ipsen Patient Hub in partnership with Value & Access/Patient Services.
• Partner strategically with the Data Strategy & Analytics team to operationalize trusted KPIs/dashboards and service levels across domains.
• Oversee program management, including regular updates, progress reporting, and communications to NA and global leadership.
• Liaise with Corporate IT and Security to deploy global tools/services that meet NA business requirements.
• Provide leadership across internal teams and external partners, ensuring strong vendor governance, effective prioritization, and delivery against strategic goals
• Own budget responsibility for NA commercial data and omnichannel platforms, and ongoing run/optimization costs.
  
  

Knowledge & Experience

Knowledge & Experience (required):

• 15 years in data management and business/data architecture with proven cross-functional delivery.
• 10 years modernizing cloud data platforms and operationalizing KPIs.
• Strong knowledge of biopharma data assets (claims, SP, syndicated data, CRM, digital/omni).
• Experience setting up and evolving pharma commercial business/data architecture, and integration patterns.
• Deep understanding of pharmaceutical/biotechnology value chain and compliance considerations.
• Ability to synthesize complex topics and communicate with senior leaders.
• Strong business and financial acumen; knowledge of current/emerging data/AI trends.
• Excellent communication, organization, and time management.
  
  

Technical & Functional Competencies

• Cloud/Data Platforms: AWS (S3, Glue), Snowflake/Redshift, Databricks; orchestration (Airflow); strong Python/SQL.
• Salesforce Ecosystem: Health Cloud, Marketing Cloud, Data Cloud; CRM integration (e.g., Veeva).
• BI & Semantics: Tableau and/or Power BI; semantic layers, certified datasets, and governed metrics.
• Data Governance & Quality: Catalog, lineage, privacy, and change control for regulated environments.
• Biopharma Data Expertise: Claims, SP/SD, syndicated datasets, CRM, and digital/omnichannel data.
• Workflow & Processing: Scaling workflows in Patient Services/Market Access contexts.
• Vendor & Stakeholder Leadership: Cross-functional leadership and vendor performance management.
  
  

Knowledge & Experience (preferred)

• Leadership in vendor governance and large-scale transformation
  
  

Education / Certifications (essential)

• BA/BS in a technical or analytical field
  
  

Education / Certifications (preferred)

• Master’s or MBA in technical, data, or business disciplines
  
  

Language (essential)

• English
  
  

Language (preferred)

• Additional language a plus
  
  

The annual base salary range for this position is $177,000 - $259,000.

This job is eligible to participate in our short-term incentives program. At Ipsen we are proud to offer a comprehensive employee benefits package, including 401(k) with company contributions, group medical, dental and vision coverage, life and disability insurance, short- and long-term disability insurance, as well as flexible spending accounts. Ipsen also provides parental leave, paid time off, a discretionary winter shutdown, well-being allowance, commuter benefits, and much more.