What are the responsibilities and job description for the System Analyst position at IPS Technology Services IPSTS?
Company Description
IPS Technology Services (IPSTS) provides end-to-end IT services to the Small and Medium Business (SMB) marketplace. By focusing on understanding customer requirements, teamwork, and communication, we aim to exceed customer expectations and achieve repeat business. We specialize in custom application development using advanced tools and offer services in IT staffing, technology consulting, application development, healthcare IT, engineering IT services, and digital marketing. Our goal is to cultivate partnerships and deliver quality services to drive customer success.
Summary:
We are seeking a proactive, detail-oriented Redwood RunMyJobs Developer to design, implement, and maintain enterprise batch processing systems. This role focuses on scheduling, monitoring, and managing the execution of batch jobs to ensure efficient and reliable workload automation. The ideal candidate has a passion for automation, deep troubleshooting skills, and significant hands-on experience with the Redwood RunMyJobs scheduling tool. This team is fast-paced, collaborative, and committed to high-quality results. They value self-starters with strong initiative, a passion for problem-solving, and a customer-first mindset!
Key Responsibilities:
- Administer and configure the Redwood RunMyJobs platform.
- Design, implement, and maintain batch schedules aligned with business and technical requirements.
- Monitor job execution status, resolve errors or delays, and ensure adherence to SLAs.
- Analyze and optimize batch job performance for efficient resource utilization.
- Define execution times, job priorities, and scheduling logic.
- Document troubleshooting steps, scheduling policies, and lessons learned.
- Collaborate with operations and project teams to ensure reliable batch processing integration with enterprise systems.
- Maintain up-to-date system configurations, apply security patches, and perform regular system updates.
Required Qualifications:
- 6 years of experience managing enterprise batch scheduling systems.
- 2–3 years of direct, hands-on experience with Redwood RunMyJobs, including day-to-day administration and troubleshooting.
- Strong knowledge of application upgrades, installations, and configuration management.
- Experience designing and maintaining batch job dependencies, triggers, calendars, and execution windows.
- Proven ability to troubleshoot, problem-solve, and resolve incidents.
- Understanding of both Linux and Windows operating systems.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills; ability to work effectively with both technical and non-technical teams.
- Willingness to provide on-call support for critical batch failures and incidents.
- Familiarity with other batch scheduling tools, such as Redwood Cronacle.
- Scripting experience (e.g., PowerShell, Bash, or Python) to automate batch jobs and system monitoring.
- Exposure to ITIL processes and best practices.
- Experience with monitoring and alerting systems.
Education:
- Bachelor’s degree in Computer Science or a related field.