What are the responsibilities and job description for the Collections Coordinator position at iPROMOTEu?
Department: Accounts Receivable
Direct Reports: None
Location: Wayland
Purpose
The Collections Coordinator will facilitate all of iPROMOTEu’s accounts receivable daily functions. The position’s main responsibilities are to provide efficient and accurate processing of AR tasks, customer service, research and execution of journal entries with attention to necessary detail and deadlines.
Responsibilities:
Payment Processing
- Process and reconcile lockbox deposits, in-house checks, and credit card payments through various portals (Authorize.net, CIBC, remote deposit)
- Posting of ACH transactions
Credit Card Maintenance
- Process invoice credit card payments multiple times a day, verify accuracy, apply deposits.
- Research and process credit card chargebacks
Invoice Maintenance
- Process franchise owner revisions within SLA while mitigating risk to iPROMOTEu
- Delivery of customer service in response
- Reviewing reports for accuracy that are delivered to AR mailbox on a weekly or monthly basis and making the corresponding journal entries as needed.
Unapplied Cash
- Review of all iPROMOTEu unapplied cash on the AR aging and researching to clear, making the necessary journal entries.
Bank Reconciliation
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