What are the responsibilities and job description for the WFH Account Executive (Overseas) position at iPromo?
Fully Remote- Overseas
Account Executive - Be a Growth Partner in Promotional Products
Do you thrive on building and creating relationships and turning them into successful partnerships?
iPromo, a promotional product powerhouse for the last 25 years, and voted on the industry’s Best Places to Work for 3 years running, is seeking a superstar Account Executive to join our thriving Enterprise Division. We're a passionate team fostering a culture of growth, work-life balance, and giving back to the community. If this sounds like your ideal work environment, read on!
In this remote role, you'll be responsible for:
• Building strong relationships: Become a trusted advisor to assigned leads and accounts exceeding their expectations and maximizing program impact.
• Growing our business: Identify and develop new sales opportunities, through prospecting potential clients to create strategic solutions.
• Promotional product pro: Research products, create compelling proposals, and provide virtual and physical samples.
• Streamlined workflows: Utilize our company store platform, manage quotes and orders in Salesforce, and collaborate seamlessly with our internal team.
• Client champion: Ensure clear communication throughout the sales cycle, from initial contact to order fulfillment.
• Industry immersion: Participate in presentations, meetings, and potentially attend industry trade shows.
We're looking for someone who:
• Has 5 years of promotional product sales experience, with a proven track record of exceeding targets.
• Is a master hunter and prospector, adept at identifying and developing new business opportunities within existing leads and the broader market.
• Understands the activity it takes to be successful and creates opportunities through their efforts.
• Thrives in a fast-paced environment, excels at juggling multiple priorities, and meets deadlines consistently.
• Possesses excellent communication skills, both written and verbal, and can build strong relationships.
• Is a whiz with technology, proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), CRM/ERP systems (bonus points for CommonSKU and SF experience!), and has strong typing skills.
• Enjoys problem-solving and can navigate challenges with a positive attitude.
Compensation and Benefits:
10$ an hour commission and bonus opportunities.
Base varies based on industry and sales experience.
Overseas Exepectations:
1. Work Hours Must Align with U.S. Eastern Time (EST)
Core working hours are 9:00 AM – 5:00 PM EST, Monday through Friday.
Overseas workers must adjust their schedule to be fully available and online during these hours.
Occasional flexibility may be allowed, but EST coverage is non-negotiable.
2. Responsiveness and Communication
Must be responsive to both internal team as well as clients via email, Teams, or other tools within a reasonable time frame (e.g., within 15–30 minutes during work hours).
Acknowledge requests and provide an expectation for a response if the timeframe to provide an answer is not possible within 30 minutes.
Attend daily stand-ups, scheduled meetings, and impromptu calls as needed.
Camera should be on and workspace properly lit.
Proactive communication is expected—provide updates without being asked.
3. Accountability and Ownership
Overseas workers are equal team members and are expected to own their tasks with the same level of responsibility as U.S.-based colleagues.
If a task cannot be completed or the next step is unclear, it is essential to raise it to the team immediately so that someone can take ownership and ensure continuity.
Leaving tasks unresolved without follow-up is unacceptable. For example, if you create an invoice but are unsure who is responsible for sending it, you must flag it clearly—do not leave it unfinished or unassigned.
Every team member should think through the entire workflow (e.g., end-to-end accounting processes) and ensure that all steps are completed or clearly transitioned.
4. Professionalism and Reliability
Show up on time to meetings, deliver consistent work, and maintain a professional attitude.
A stable internet connection and a quiet working environment are essential.
5. Time Zone Awareness and Coordination
Understand that the team operates on EST, and plan ahead for things like time changes (Daylight Saving Time, for example).
Avoid frequent unavailability during EST hours due to personal or local matters.
6. Collaboration and Visibility
Engage in team discussions, contribute ideas, and stay visible even while remote.
Use shared tools (e.g., project trackers, time logs, status updates) to show progress.
If applicable, send daily status updates as we continue to work on backlog.
Salary : $8 - $10