Theater Concessions

Concessions Attendant

Accountable for providing friendly, engaging, and hospitable service to all guest in Theater. Take food/beverages order accurately and ensures guest satisfaction.

Responsibilities:

• Deliver a consistently high level of guest service to all guests in Theater.
• Adhere to all company guidelines and standards for serving alcoholic beverages.
• Demonstrate mastery of the food and beverage menu; respond to questions about menu items and drink options.
• Take accurate orders as requested to ensure guest expectations are met consistently.
• Display comfortable, genuine sales approach; provide insight to popular menu items and make suggestions for additional plates and drink pairings.
• Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
• Secure payments and process through the POS in a timely manner.
• If asked by Management, act as a peer mentor for new staff members.

Requirements:

Experience & Qualifications:

• Previous experience is preferred or a minimum of 6 months experience in food service/hospitality.
• Previous point of sale system experience is recommended.
• Ability to work collaboratively in a fast-paced work environment.
• Ability to create memorable guest connection with our food and beverages.
• Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
• Ability to work a variable schedule, including weekends, and shifts from morning through late night.
• Position will require frequent standing, bending/kneeling, lifting and carrying up to 50 lbs.

Team Member Incentives:

• Flexible Scheduling
• Free Telemedicine
• Dental and Vision
• Free Movie Tickets
• Food & Beverage Discounts at all locations
• Discounts through Life Mart and Tickets At Work
• Career growth potential - advancement opportunities
• Team Member Recognition Programs - earn rewards
• Movie Screenings