What are the responsibilities and job description for the Program Assistant position at IPH?
Join Our Team as a Program Assistant!
Ahana House | Waterford, NY
Looking for more than just a job? Looking for a purpose?
At Ahana House, every day is an opportunity to make someone's life a little brighter. We're looking for an energetic, compassionate, and organized Program Assistant who enjoys helping others, keeping things running smoothly, and being an essential part of a team that's changing lives.
If you thrive in a fast-paced environment where no two days are the same, we'd love to meet you!
What You'll Do
As the Program Assistant, you'll be the heart of our daily operations—supporting residents, assisting leadership, and helping create a safe, welcoming, and organized home for the individuals we serve.
Responsibilities include:
- Supporting the daily administrative operations of Ahana House.
- Maintaining organized resident files and documentation.
- Assisting with tracking service plans, assessments, incident reports, and other required records.
- Preparing reports, logs, and program documentation.
- Coordinating appointments, meetings, and scheduling.
- Maintaining office and program supply inventories.
- Assisting with resident activities and engagement opportunities.
- Providing respectful, professional support to residents with non-clinical needs.
- Supporting medication documentation and inventory tracking under appropriate supervision.
- Assisting with Department of Health compliance, audits, and inspections.
- Documenting incidents and communicating concerns promptly.
- Collaborating with a multidisciplinary team to provide exceptional resident support.
- Providing operational support during emergencies and participating in an on-call rotation as assigned.
What We're Looking For:
We're searching for someone who is:
- Compassionate and people-focused.
- Organized with exceptional attention to detail.
- A strong communicator with excellent customer service skills.
- Dependable and professional.
- Comfortable balancing multiple priorities.
- Able to maintain confidentiality.
- Calm under pressure and able to adapt in a fast-paced environment.
- Passionate about making a positive difference in the lives of others.
QualificationsRequired
- High School Diploma or GED.
- Strong organizational and documentation skills.
- Excellent verbal and written communication skills.
- Basic computer proficiency, including Microsoft Office.
- Ability to work independently and as part of a team.
Preferred
- Associate's Degree in Human Services, Social Work, Business Administration, or a related field.
- Experience in healthcare, residential services, human services, or an administrative role.
- Experience working with individuals experiencing mental health, substance use, or housing challenges.
- Familiarity with Department of Health-regulated programs is a plus.
Why Join IPHNY?
At IPHNY, you'll become part of an organization that's committed to changing lives through compassion, dignity, and teamwork. We believe in investing in our employees and providing opportunities for growth while making a meaningful impact in our community.
Eligible employees enjoy:
- Competitive pay
- Medical, Dental, and Vision Insurance
- 401(k) with Employer Match
- Paid Time Off and Paid Holidays
- Employee Assistance Program (EAP)
- Professional development and training opportunities
- A collaborative, supportive, mission-driven work environment
Make a Difference Every Day
Every resident has a story. Every interaction matters. As a Program Assistant at Ahana House, you'll play an essential role in creating a welcoming, organized, and supportive environment where residents can thrive.
Pay: From $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $22