Sales Operations Analyst

Position Purpose: Analyst will be responsible for, but not limited to, all functions relating to managing customer volume rebates and external manufacturers commissions processes.

Principle Accountabilities

• Own and manage the volume rebates process internally and with customers.


• Own and manage the monthly commission process internally and with manufacturer reps.


• Manage the creation, disbursement, and tracking of rebate contracts.


• Liaison between sales and finance, owning accruals, forecasts, and all related functions ensuring effective communication and analysis to finance department.


• Ensure timely and accurate periodic payments per contracts using various systems.


• Validate and confirm accurate commissions based on contracts.


• Validate and confirm customer deductions based on rebate contracts.


• Collaborate with legal to ensure acceptable language on externally derived contracts.


• Ensure compliance with Internal Controls and Sarbanes Oxley in all areas of accountability.


• Engage with all levels of sales organization to accurately resolve issues and/or related inquiries.


• Proactively provide analysis on periodic basis to communicate effectiveness of rebate performance as well as perform "what-if" analysis to sales management to assist in driving negotiations and decision making.


• Provide financial reporting for sales leadership regarding business review meetings.


• Complete timely reconciliations of rebate contract accruals and payments and research any discrepancies.


• Coordinate and communicate changes of ERP system customer master data.


• Participate as a project team member to identify process inefficiencies and provide creative solutions to improve the function, reliability, and quality of the process, including process documentation.


• Proactively identify and provide solutions to potential problems and resolutions alone and/or through working with other cross functional departments.


• Use SQL query software effectively to pull data and create reports.


• Develop, manage and implement best practices.


• Any ad hoc requests in your area of accountability.


• Related tasks as requested by supervisor.

Essential Skills and Experience

• Bachelor's degree in accounting or finance from an accredited university preferred.


• 3 years of professional work experience within accounting, sales analysis or related functions with high volume productivity in corporate environment.


• Advanced to Expert level in Microsoft Excel, including Pivot tables, and proficient in other Microsoft Office products


• Working knowledge of, or willingness and determination to learn SQL query software.


• Excellent organization skills and ability to manage multiple and sometimes conflicting priorities and continue to meet deadlines.


• Must have a strong attention to detail.


• Capacity to learn quickly and adapt to change.


• Ability to multi-task in competing priorities, keeping in mind deadlines and monthly cycles.


• Ability to professionally and respectfully push back/suggest adversely to opinion based on financial data.


• Takes ownership of responsibilities and has sense of urgency.


• Innovative problem solver with strong analytical and decision-making skills.


• Excellent verbal and written communication skills required. Ability to communicate ideas and recommendations to all levels of the organization.


• Ability to coordinate with cross-functional teams to resolve complex issues.


• Ability to work within a team environment as an individual contributor.


• Willingness and ability to work extended hours if deemed necessary to meet work volume or deadlines.