Demo

Account Director, Client Experience

IPG DXTRA
Chicago, IL Full Time
POSTED ON 10/21/2025
AVAILABLE BEFORE 12/21/2025

Weber Shandwick Chicago has an exciting opportunity for an Account Director to join our Corporate/Enterprise team.

We are looking for an engaging, curious and collaborative person with outstanding client service and interaction skills, as well as proven analysis, writing, strategic planning, media relations and digital/social media acumen to help drive the growth and success of a variety of accounts.

Responsibilities:

  • Developing public relations action plans; program goals; and earned /social media campaigns, targets and pitch angles that require input from senior team leadership
  • Play day to day account lead for retail, B2B, financial sector and professional services accounts
  • Managing teams and collaborating/responding to clients
  • Researching and writing briefing materials for client executives
  • Writing and editing press materials, key message documents, briefing materials, blog posts and pitch letters
  • Staying abreast of current industry news and trends, and sharing that information with account team members
  • Developing and managing timelines and weekly action plans to ensure all deadlines on client programs are met
  • Breaking down and managing detailed tasks with the account team associated with planning and implementing special public relations events such as press conferences and media trips
  • Anticipating and proactively offering solutions to senior team leadership for executional issues specific to assigned programs
  • Interacting with senior management and providing input into tactics and strategies
  • Cultivate and enhance collaborative working relationships with media through regular communications
  • Persuasively pitching media and securing high-profile coverage for clients
  • Understanding client objectives and priorities to help shape story angles

Basic Qualifications:

  • 6 years of communications experience, preferably in an agency environment
  • Understanding of and experience working with professional and financial services companies, financial markets and products is a plus
  • Excellent communication/presentation skills; verbal and written
  • Strong attention to detail and project management skills
  • Social media literacy with the ability to identify and recommend social program elements
  • Ability to multi-task effectively and work within tight deadlines
  • Ability to work independently and as part of a team to meet deadlines and client expectations
  • Confident and comfortable presenting in front of groups
  • Media relations experience for financial and professional services accounts is a plus

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays - Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

Salary range: $95,000 - $125,000
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JP1

We makeour careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.


IPG DXTRA is proud to be an Equal Opportunity/Affirmative Action employer. IPG DXTRA recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

 

Salary : $95,000 - $125,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Account Director, Client Experience?

Sign up to receive alerts about other jobs on the Account Director, Client Experience career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$175,272 - $244,410
Income Estimation: 
$250,355 - $376,375
Income Estimation: 
$78,252 - $113,319
Income Estimation: 
$168,296 - $226,155
Income Estimation: 
$103,275 - $152,386
Income Estimation: 
$168,526 - $245,699
Income Estimation: 
$212,382 - $320,544
Income Estimation: 
$212,382 - $320,544
Income Estimation: 
$252,912 - $368,248
Income Estimation: 
$104,545 - $161,038
Income Estimation: 
$130,351 - $192,268

Sign up to receive alerts about other jobs with skills like those required for the Account Director, Client Experience.

Click the checkbox next to the jobs that you are interested in.

  • Crisis Communications Skill

    • Income Estimation: $71,085 - $91,088
    • Income Estimation: $92,664 - $115,984
  • Media Relations Skill

    • Income Estimation: $58,961 - $76,665
    • Income Estimation: $59,410 - $73,897
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at IPG DXTRA

IPG DXTRA
Hired Organization Address Atlanta, GA Full Time
ABOUT US - MOMENTUM WORLDWIDE Momentum is an agency of doers.We make the industry's most disruptive, entertaining, share...
IPG DXTRA
Hired Organization Address Chicago, IL Full Time
What You Will Be Doing: We are seeking a Manager, Client Experience who is passionate about healthcare and making a diff...
IPG DXTRA
Hired Organization Address York, NY Full Time
Don't see the exact job you're looking for? Join the Jack Morton Talent Network to stay connected with us. Whether you'r...
IPG DXTRA
Hired Organization Address York, NY Full Time
SVP, Analytics You're curious, organized, methodical, and proactive. You like to use substantiated data to both identify...

Not the job you're looking for? Here are some other Account Director, Client Experience jobs in the Chicago, IL area that may be a better fit.

Account Director, Client Experience

dxacirca, Chicago, IL

Account Director, Client Experience

Weber Shandwick, Chicago, IL

AI Assistant is available now!

Feel free to start your new journey!