What are the responsibilities and job description for the Sales Engineer position at IPConfigure?
Company Description
Founded in 2003 and headquartered in Norfolk, Virginia, IPConfigure. Inc. is a privately held veteran owned video surveillance research and development software company. As a developer of IP video surveillance solutions, IPConfigure offers a variety of products - all of which leverage a browser-based interface while supporting both Windows and Linux architectures and are capable of seamlessly supporting unlimited cameras, locations, and users in a centralized, distributed, or hosted architecture. IPConfigure's Orchid VMS platform and SteelFin Appliances have been successfully deployed in facilities ranging from quick service restaurants to international ports, hospitals, and universities.
Job Summary
IPConfigure, Inc. is searching for a Sales Engineer that merges technical expertise with sales acumen. You will support the sales team in developing and delivering technical presentations, product demonstrations, and proposal development. Your knowledge of video surveillance systems and ability to understand customer needs will drive successful sales engagements and help position IPConfigure as a market leader. This role is fully in office at our headquarters in Norfolk, VA. However, we would consider hiring the right candidate for a remote location with mandatory quarterly office visits.
Duties/Responsibilities
- Assist the sales team in identifying customer needs and providing tailored solutions.
- Conduct product demonstrations and technical presentations to potential customers.
- Collaborate with engineering teams to ensure alignment of product capabilities with customer requirements.
- Provide ongoing support and training to customers during the onboarding process.
- Provide support in the development and delivery of proposals, RFPs, and RFIs.
- Assist in the design and implementation of customer solutions.
- Act as a liaison between the sales team and the engineering department for technical questions.
- Gather feedback from customers to assist in product development and improvement.
- Travel to customer sites for meetings, presentations, and installations as needed.
Required Skills/Abilities
- Strong technical aptitude with a focus on video surveillance systems and IT networking.
- Excellent communication and presentation skills.
- Analytical problem-solving skills and the ability to convey technical concepts to non-technical audiences.
- Experience working with sales teams and managing customer relationships.
- Ability to travel for customer meetings and presentations.
- Professional demeanor and appearance.
Education and Experience
- Bachelor's degree in a relevant technical field or equivalent work experience.
- 4 years of experience in a sales engineering or technical sales role.
- Must have VMS experience.
Benefits
- Industry competitive salaries based on experience.
- Generous PTO and Work From Home Policy.
- One-month sabbatical every 3rd anniversary.
- Health, Vision, Dental, and Life insurance policies.
- Flexible Spending Account and Health Saving Account.
- 401K with company match.
IPConfigure, Inc. provides equal employment opportunities to all qualified persons and administers all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.