What are the responsibilities and job description for the Hybrid Customer Service Representative position at IPAP?
Looking for a job where you can make a real difference? Come grow with IPAP!
IPAP is a successful, growing billion-dollar company with a close-knit team of about 80 people. We have the stability and resources of a large company, but a team environment where people know each other, work together, and your contributions really matter.
We’re looking for a Customer Service Representative who enjoys working with people, solving problems, and building strong customer relationships.
What You’ll Do
- Process distributor orders and make sure everything is accurate and on time.
- Help customers with questions, order changes, and any issues that come up.
- Build relationships and become a trusted go-to person for our distributors.
- Introduce customers to new products and look for opportunities to help grow their business.
- Help welcome and onboard new distributors.
- Work closely with our Procurement, Operations, and other teams to get things done.
- Listen to customer feedback and help us continue improving.
What We’re Looking For
- Someone who enjoys working with people and building relationships.
- Strong communication and organizational skills.
- Good attention to detail.
- A positive, can-do attitude and a willingness to jump in and help.
- Someone who is eager to learn, grow, and be part of a team.
Why IPAP?
At IPAP, you’re not just a number. You’ll have a chance to make an impact, build meaningful relationships, and grow with a company that’s going places.
If this sounds like the kind of team you’d like to be part of, we’d love to meet you!
Apply today and let’s grow together.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
- Work from home
Work Location: Hybrid remote in Appleton, WI 54914
Salary : $20 - $25