What are the responsibilities and job description for the Brand Protection Investigator position at IP House?
About IP House
At IP House, we empower brands, legal professionals, and rights holders to manage and protect intellectual property—both online and offline—on a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and content and brand protection.
With over 700 experts operating across five continents, we are trusted by some of the world’s most recognized brands to combat counterfeiting, piracy, and IP infringement at scale. From digital platforms to physical marketplaces, we help clients safeguard what matters most—everywhere it matters.
Overview Of The Role
IP House is looking for Investigators with creative mindsets who can think on their feet and are passionate about protecting our clients’ intellectual property as well as the safety of consumers. They’ll perform target research, conduct undercover buys, process evidence, prepare buy reports, and engage with suspected scammers and resellers to develop intelligence. This position requires in-office presence at our Erie, Pennsylvania location.
Essential Duties And Responsibilities
No investigation or undercover purchasing experience is required. On-the-job training will be provided for all aspects of the role. The ideal candidates will be hard-working, enthusiastic individuals with an exceptional ability to prioritize and reprioritize daily tasks.
Success Depends On The Following
We hire qualified candidates who are legally eligible to work in the United States. However, we are not able to sponsor visas.
Why IP House
IP House is redefining how the world combats illicit trade and intellectual property theft—delivering scalable, end-to-end solutions that empower global brands and rights holders through innovation, strategic expertise, and a relentless commitment to global enforcement.
Achieving this ambitious mission requires the collaboration of an exceptionally talented team. We believe our people are the foundation of everything we do—and we invest accordingly. From day one, we foster a culture rooted in continuous learning, professional growth, and shared excellence.
We also understand that meaningful work begins with a strong foundation. That’s why we offer a flexible work environment and a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families.
Here, you’ll have the opportunity to shape a fast-scaling organization with a strong reputation for results—and room to grow with it. Join us in safeguarding the brands, content, and innovations that shape our world.
IP House is an equal opportunity employer dedicated to fostering a respectful, collaborative, and inclusive work environment.
At IP House, we empower brands, legal professionals, and rights holders to manage and protect intellectual property—both online and offline—on a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and content and brand protection.
With over 700 experts operating across five continents, we are trusted by some of the world’s most recognized brands to combat counterfeiting, piracy, and IP infringement at scale. From digital platforms to physical marketplaces, we help clients safeguard what matters most—everywhere it matters.
Overview Of The Role
IP House is looking for Investigators with creative mindsets who can think on their feet and are passionate about protecting our clients’ intellectual property as well as the safety of consumers. They’ll perform target research, conduct undercover buys, process evidence, prepare buy reports, and engage with suspected scammers and resellers to develop intelligence. This position requires in-office presence at our Erie, Pennsylvania location.
Essential Duties And Responsibilities
- Search online for sellers, capture images of listings, and research target identities
- Communicate with sellers under assumed identity via text, phone, email or message boards
- Conduct undercover test purchases, either directly or in coordination with third-party volunteers or outside investigative agencies.
- Receive, photograph, label evidence & create chain of custody documentation.
- Update tracking files & databases regularly.
- Draft detailed investigation reports and follow-up with clients
- Maintain high accuracy and attention to detail in all reporting activities
- Other tasks as assigned.
No investigation or undercover purchasing experience is required. On-the-job training will be provided for all aspects of the role. The ideal candidates will be hard-working, enthusiastic individuals with an exceptional ability to prioritize and reprioritize daily tasks.
Success Depends On The Following
- Ability to follow detailed directions
- Strong verbal communication skills with ability to maintain composure during difficult conversations
- Ability to work well in a dynamic, fast-moving environment
- Ability to write detailed, comprehensive notes and reports
- Demonstrated proficiency in internet research and use of MS Office applications
We hire qualified candidates who are legally eligible to work in the United States. However, we are not able to sponsor visas.
Why IP House
IP House is redefining how the world combats illicit trade and intellectual property theft—delivering scalable, end-to-end solutions that empower global brands and rights holders through innovation, strategic expertise, and a relentless commitment to global enforcement.
Achieving this ambitious mission requires the collaboration of an exceptionally talented team. We believe our people are the foundation of everything we do—and we invest accordingly. From day one, we foster a culture rooted in continuous learning, professional growth, and shared excellence.
We also understand that meaningful work begins with a strong foundation. That’s why we offer a flexible work environment and a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families.
Here, you’ll have the opportunity to shape a fast-scaling organization with a strong reputation for results—and room to grow with it. Join us in safeguarding the brands, content, and innovations that shape our world.
IP House is an equal opportunity employer dedicated to fostering a respectful, collaborative, and inclusive work environment.
Salary : $20