What are the responsibilities and job description for the General Merchandise and Operations Specialist position at Iowa Western Community College?
This position is responsible for the operations and general merchandise of the Iowa Western Community College – College Store.
- Orders and maintains inventory of general merchandise including clothing, gifts, good, school supplies, and electronics for resale in the College Store
- Documents purchase orders, receiving documents, and invoices in the inventory control program
- Markets merchandise and promotes the College Store via promotional sales events, social media, and community student and internal department outreach
- Creates merchandise displays and plan-o-grams for store sets on a regular basis
- Oversees daily sales operations including customer service, cashiering, returns, point of sales system, balancing and counting drawers, and closing the store
- Conducts monthly and year end inventories
- Updates and designs all online communications including College Store website, emails, and other social media pages
- Demonstrates IWCC’s core mission, vision and values
- Other duties as assigned
- High school diploma or GED
- Strong project management skills
- Excellent verbal and written communication skills and ability to articulate with diverse groups of people including co-workers, students, business contacts and at various levels from front-line to administration
- Strong computational ability to include mathematic calculations.
- Strong organizational skills including the ability to multi-task, to meet deadlines, to produce error-free final products, and to manage time and output
- Excellent customer service skills required
- Proficient use of Microsoft Office and Adobe Photoshop and Illustrator
- Ability to read, write and speak English fluently
- Ability to function collaboratively as part of a fast-paced, customer oriented team
- Professional in communications, appearance, relationships, and responsiveness
- Positive attitude
- Ability to maintain strict confidentiality at all times
- Ability to pass a background check
- Self-starter with the ability to perform with little or no direct supervision
- Ability to lif tup to 30lbs
- The employee frequently is required to sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment
- While performing the duties of this job, the employee is regularly required to talk and hear
- Ability to drive company owned or personal vehicle.
- Reading, Writing, Calculating
- Social Interaction Skills
- Reasoning/Analysis
- Works with Minimal Supervision