What are the responsibilities and job description for the Package Room Attendant position at IOWA SPORTS MANAGEMENT INC?
SEASONAL PACKAGE ROOM ATTENDANT JOB DESCRIPTION Essential Job Duties Iowa Sports Management's Package Room Attendants are responsible for reflecting ISM’s professional public image while assisting with maintaining a professional and friendly environment in the facility. Daily tasks include greeting residents and members at check-in, logging in packages and dry cleaning, assisting with resident inquiries, answering and transferring phone calls as appropriate, and signing out packages as they are retrieved by residents. Daily attendance is required.Other Primary Tasks • Registering packages and dry cleaning into software, labelling and organizing packages in designated spots, etc.• Maintain a working knowledge of all package room operations, policies, and procedures and be able to work efficiently in a high paced environment.• Have a strong computer and technical understanding so scanning and logging of packages flows smoothly. • Be alert and present to prevent accidents from occurring in the facility and respond promptly in accordance with management’s direction. • Constant communication with facility manager. Secondary Tasks• A little service goes a long way; learn residents’ routines and habits - e.g.: if you know that the resident always comes at 10am to get packages, have packages ready for them.• Be available to substitute for other staff members. • Fill out incident reports for any complaints or issues with packages.• Carry out additional duties as assigned by the facility manager and supervisors including maintaining cleanliness of the front desk and other areas of the facility.• Attend all staff meetings and in-service trainings as scheduled.• Be proactive – if there is a hazard anywhere in the facility, notify facility manager and correct the situation. Qualifications Needed • Ability to be on your feet for up to 40 hours per week • Available to work weekends and holidays. • Self-motivated and proactive, with the ability to work without constant supervision • Strong problem-solving and interpersonal skills.• Ability to interact in a friendly, personal and professional manner with patrons regarding concerns, problems, or any other significant issues. This position requires a background screening.