What are the responsibilities and job description for the Operations Assistant position at Iowa Diabetes?
Position Summary
Supports daily business operations across multiple departments to ensure efficiency and smooth workflow. This role involves assisting with administrative and project tasks, monitoring operational processes, and providing general support to the operations team. The ideal candidate is highly organized, proactive, and comfortable handling a wide range of responsibilities.
Core Job Responsibilities
This is the expected job description, but the employee may be asked to perform other duties assigned by the supervisor or company leadership.
Plan, coordinate, and execute company events, including employee appreciation activities, holiday parties, family picnics, potlucks, and milestone celebrations (birthdays, anniversaries, etc.). Support team engagement initiatives such as lunch and learns, interdepartmental lunches, and staff appreciation events. Assist with onboarding and training processes for new team members, ensuring a smooth and welcoming transition. Manage employee recognition and gift programs to foster a positive workplace culture. Record, summarize, and distribute notes from weekly staff huddles to internal teams. Coordinate community engagement efforts, including Jeans Day donations and partnerships with local agencies. Organize logistics for quarterly and annual meetings, including catering, venue reservations, and materials preparation. Provide administrative and operational support to the leadership team, including calendar management backup for the CEO. Develop, review, and maintain Policies, Work Instructions (PWIs), and process documentation for the Operations Department to ensure compliance and accuracy.
Minimum Knowledge, Skills and Abilities Required
- Minimum of one year in a role involving data entry, scheduling, coordinating office events, preparing reports and taking/communicating meeting notes. Proven experience delivering excellent internal customer service- skilled in finding ways to make the team more efficient and effective. Known for having a positive and professional demeanor and maintaining confidentiality.
- Familiarity with standard business software, including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or Google Workspace.
- Strong organizational and time management skills with the ability to handle multiple priorities effectively.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Associate’s degree or equivalent required
Preferred Knowledge, Skills and Abilities
- Bachelor’s degree
Apply if You…
Want to Grow Professionally
We are a fast-paced organization with multiple ongoing projects at any given time. We value employees with a high degree of autonomy who like to take initiative with their work and are flexible to take on new tasks and projects frequently. Your work here will help you gain valuable long-term skills such as multi-tasking and prioritization to ensure success in future positions too.
Want to Serve Patients in Unique Ways
At Iowa Diabetes, we are focused on delivering exceptional care to our patients at our research center, clinic, and through our education programs. If you are patient-centered in your work approach and want to be a part of a passionate team, this could be the place for you.
Have Great Communication Skills
We are looking for employees who are skilled at communicating with other members of our team as well as patients. Whether it be writing proposals for collaborating with other organizations or presenting projects to other team members, great communication is a key factor in enabling us to operate at full steam.
Want Comprehensive Benefits
At Iowa Diabetes we offer our employees value-adding benefits such as: 1) 401(k) 2) 401(k) matching 3) Dental Insurance 4) Employee assistance program 5) Flexible schedule 6) Flexible spending account 7) Health insurance 8) Life insurance 9) Paid time off 10) Vision insurance