B2B Sales Representative & Account Manager

B2B Account Manager & Sales Representative Iowa Custom T-Shirts & Hats

Location: Iowa
Position Type: Full-Time
Base Salary: $36,000 Annually
Total Earning Potential: $36,000–$95,000 Annually
Commission: Uncapped – Your Earning Potential Is in Your Hands!

About Us

Iowa Custom T-Shirts & Hats is a locally owned custom apparel company specializing in screen printing, embroidery, and branded merchandise. We help businesses, organizations, schools, and teams create professional, high-quality custom apparel.

We are growing and looking for a motivated, relationship-driven B2B Account Manager & Sales Representative to help expand our business customer base, develop existing accounts, and drive revenue.

This is an excellent opportunity for someone who enjoys building relationships, closing sales, and creating long-term business partnerships.

With a guaranteed base salary of $36,000 and unlimited commission potential, this position offers the opportunity to earn $95,000 or more annually based on performance.

We are looking for someone who doesn't just wait for the phone to ring but actively seeks out opportunities to grow the business.

Position Overview

The B2B Account Manager & Sales Representative will be primarily responsible for generating new business, managing existing customer accounts, and increasing revenue through the sale of custom apparel and branded merchandise.

You will work directly with local businesses, organizations, and other commercial customers to develop long-term relationships and provide solutions for their apparel and branding needs.

This position involves a combination of outside sales, account management, customer outreach, and in-store responsibilities.

While your primary focus will be generating sales and developing customer relationships, you will also be expected to assist with daily retail store operations and provide coverage as needed.

Your success will be measured by your ability to bring in new customers, grow existing accounts, and consistently generate revenue.

Key Responsibilities1. New Business Development

• Actively identify and pursue new business opportunities within the local market.
• Contact business owners, purchasing managers, office managers, and other decision-makers to introduce our products and services.
• Develop new accounts with businesses, restaurants, construction companies, schools, organizations, sports teams, and other commercial customers.
• Conduct sales outreach through phone calls, emails, in-person visits, networking, and customer referrals.
• Schedule meetings with prospective customers to discuss their custom apparel and merchandise needs.
• Present product options, develop quotes, negotiate pricing within company guidelines, and close sales.
• Build a consistent pipeline of qualified sales opportunities.

2. Account Management & Repeat Business

• Manage and develop relationships with existing business customers.
• Maintain regular communication with current accounts to encourage repeat orders and identify new opportunities.
• Proactively contact customers about upcoming events, seasonal apparel needs, employee uniforms, and merchandise programs.
• Identify opportunities to increase account revenue through additional products, larger orders, and recurring purchasing programs.
• Work with customers to establish ongoing apparel programs for employee uniforms, promotional merchandise, and branded apparel.
• Follow up with customers after completed orders to ensure satisfaction and identify future purchasing needs.
• Build strong customer relationships that lead to long-term loyalty, repeat purchases, and referrals.

3. Sales Management & Revenue Generation

• Meet or exceed established monthly and annual sales goals.
• Maintain an organized pipeline of prospective customers, active quotes, and existing accounts.
• Follow up consistently on open quotes and sales opportunities to maximize conversion rates.
• Prepare accurate quotes and sales proposals.
• Recommend appropriate products and decoration methods based on customer needs, budget, and order quantities.
• Coordinate with production staff to ensure customer expectations and order deadlines are clearly communicated.
• Maintain accurate customer records and document sales activities.
• Identify new opportunities to grow revenue within assigned accounts and territories.

4. Retail Store Support & Operations

Although this position is primarily focused on B2B sales and account management, all team members are expected to contribute to the success of our retail locations.

As needed, you will be responsible for:

• Providing in-store sales and customer service support.
• Assisting walk-in customers with custom apparel orders, product selection, and pricing.
• Opening and closing the store when scheduled.
• Processing customer orders and transactions.
• Answering incoming calls and responding to customer inquiries.
• Maintaining a clean, organized, and professional retail environment.
• Assisting with other daily store operations as needed.

Store coverage is an occasional but required part of this position. Your primary responsibility will remain business development, account management, and revenue generation.

Qualifications

Required Qualifications

• Previous experience in sales, account management, business development, or a related customer-facing position.
• Strong communication and relationship-building skills.
• Comfortable contacting prospective customers through cold calls, emails, and in-person visits.
• Self-motivated with the ability to work independently and manage your own sales pipeline.
• Strong organizational skills and the ability to manage multiple customer accounts and opportunities.
• Ability to develop customer relationships and close sales.
• Professional, dependable, and customer-focused.
• Willingness to assist with retail store operations when needed.
• Basic computer skills and the ability to learn customer management, quoting, and point-of-sale systems.

Preferred Qualifications

• Previous B2B sales or account management experience.
• Experience selling custom apparel, uniforms, promotional products, or branded merchandise.
• Existing relationships with local businesses and organizations.
• Experience with customer relationship management (CRM) systems.
• Experience developing long-term customer accounts and recurring revenue opportunities.

Custom apparel experience is helpful but not required. We are willing to train the right individual who has a strong sales background and a desire to succeed.

Compensation & Benefits$36,000 Base Salary Uncapped Commission

We believe strong sales performance should be rewarded. This position offers a guaranteed base salary combined with an uncapped commission structure designed to reward individuals who actively contribute to the growth of our business.

Compensation Overview

CompensationAnnual EarningsGuaranteed Base Salary$36,000Target Total Compensation$60,000–$95,000High-Performing Sales Representatives$95,000 Commission CapNone

Your total compensation will depend on your individual sales performance, new account acquisition, and revenue generated.

There is no commission cap. The more business you bring in, the greater your opportunity to earn.

The $95,000 figure represents an earnings opportunity, not guaranteed compensation. Actual earnings depend on sales results and the company's commission plan.

What Success Looks Like

We are looking for someone who takes ownership of their customer accounts and approaches each day with a focus on growing the business.

A successful B2B Account Manager & Sales Representative will consistently develop new customer relationships, convert qualified leads into sales, and build a portfolio of business accounts that generate repeat orders throughout the year.

Success in this position will be measured by:

• New business accounts acquired.
• Total sales revenue generated.
• Growth in existing customer accounts.
• Repeat customer sales and retention.
• Sales pipeline development and follow-up activity.
• Achievement of individual monthly and annual sales goals.
• Customer satisfaction and the development of long-term business relationships.

Who We're Looking For

We are looking for someone with an entrepreneurial mindset who enjoys the challenge of building a book of business.

The ideal candidate is comfortable walking into a local business, introducing themselves, identifying potential opportunities, and developing relationships that turn into long-term customers.

You should be equally comfortable managing a large commercial account, following up on a potential order, and helping a customer who walks into one of our stores.

We want someone who understands that the strongest sales relationships are built through consistent communication, dependable service, and a genuine interest in helping customers succeed.

If you enjoy sales, value long-term business relationships, and want a position where your earning potential is directly connected to your performance, this could be the opportunity for you.

Pay: $36,000.00 - $95,000.00 per year

Benefits:

• Flexible schedule

Work Location: Hybrid remote in Cedar Rapids, IA 52402

Salary : $36,000 - $95,000