Regional Field Operations Associate II

Headquartered in Carlsbad, California, and with offices in Boston, Massachusetts, and Dublin, Ireland, Ionis has been at work for more than three decades discovering medical breakthroughs that have redefined life for people with serious diseases. We’re pioneers in RNA-targeted medicines, and our platform continues to revolutionize drug discovery and transform lives for patients with unmet needs.  With multiple marketed medicines and a leading pipeline in neurology, cardiology and select areas of high patient needs, we continue to drive innovation in RNA therapies in addition to advancing new approaches in gene editing to provide greater value to patients and are well positioned financially to deliver on our strategic goals.

At Ionis, we pride ourselves on cultivating a challenging, motivating and rewarding environment that fosters innovation and scientific excellence. We know that our success is a direct result of the exceptional talents and dedication of our employees. 

With an unprecedented opportunity to change the course of human health, we look to add diverse individuals, skill sets and perspectives to our exceptional team. We continue to invest time, money and energy into making our onsite, hybrid and remote work environments a place where solid and lasting relationships are built and where our culture and employees can thrive. 

We’re building on our rich history, and we believe our greatest achievements are ahead of us. If you’re passionate about the opportunity to have meaningful impact on patients in need, we invite you to apply and join us. Experience and contribute to our unique culture while you develop and expand your career!

REGIONAL FIELD OPERATIONS ASSOCIATE II

POSITION:

The Regional Field Operations Associate II is responsible for a variety of administrative and operational planning tasks to ensure our Sales teams are set up for success at a National and Regional level. This position partners with the National Sales Heads and Field Operations partners for our in-line brands, specifically in the Severe Hypertriglyceridemia disease space, to drive operational success across major congresses, national and regional meetings, training events, and leadership communications.

The Regional Field Operations Associate II will interface closely with counterparts in our Marketing Operations and Learning & Development teams, leaning heavily on an agility mindset to plan, coordinate, and execute multiple events and projects as defined by the National Sales Heads, while maintaining compliance and navigating the complexities of a pharmaceutical company. 

This role sits in the Field Operations function within Commercial Operations and works on operational problems of moderate scope, applying established policies, procedures, and tools, and using judgment to recommend and implement improvements.  This is an individual contributor role with no direct reports; the role influences through strong communication and subject-matter expertise in field operations.

RESPONSIBILITIES:

The Regional Field Operations Associate II will possess deep expertise in the logistics and execution of both small-scale and large-scale field team training events / meetings and leadership meetings / communication forums. This will include a close partnership with other members of the Commercial Support Team who interface with National Sales Heads (e.g., EAs).  In addition, this individual will have the ability to independently manage the logistics, timelines, and day‑to‑day execution of cross‑functional projects and presentations, such as preparations for launch meetings, within the direction set by Sales Leadership and Field Operations.  In addition to event and meeting management, this role independently manages project logistics—including launch meeting preparation—and drives defined resource management activities such as onboarding and offboarding, in alignment with established processes and guidance from Sales Leadership and Field Operations.

The Regional Field Operations Associate II is expected to anticipate needs, proactively solve problems, and establish scalable operational processes as Sales teams continue to grow, within established corporate policies and procedures.

Sales Leadership Partnership

• Partner closely with Sales Leadership to manage and ensure line of sight to Field Calendars and upcoming field deliverables.
• Design, implement, and continuously improve administrative processes for smooth operations (communications, budget management & tracking) in partnership with Sales Leadership, Field Operations, and HR/Finance process owners.
• Own roster management and optimization and ensure operational excellence within automated platforms and systems.
• Own creation, updates, and enhancements for the Commercial Team distribution list.
• Serve as a central point of contact / triage point for field team questions, challenges, and process problem-solving, driving solutions cross‑functionally with Field Operations partnership as needed and escalating issues and recommendations to Sales Leadership and Field Operations as appropriate.

Major Meetings & Events

• Lead the planning of on‑ and off‑site Field Leadership, National, and Regional meetings and directly manage all event logistics and team activities while providing on‑site support at field meetings; partner closely with Marketing Operations and Learning & Development teams as required.
• Submit and track (with Sales EA support) contracts, SOWs, and POs related to major meeting vendors.
• Serve as a key partner with Learning & Development to manage and execute training call / meeting logistics and organizational requirements for Sales teams.
• Manage and execute logistics for Sales Leadership around major conferences / congresses (e.g., creating and utilizing logistics tracking documents in Excel), working closely with Marketing Operations / Congress Operations.
• Maintain an overall tracking view on all major Sales events with a time horizon of 1–2 years.

Meeting & Project Support

• Collaborate with Sales Leadership and other supporting Commercial functions. Own scheduling, logistics, execution, and follow‑up for leadership forums, including clear documentation of key decisions, action items, and outcomes for leadership review and follow‑through.
• Lead coordination and logistics for major leadership meetings and presentations, including but not limited to launch business reviews, Launch Readiness Reviews (LRRs), and Quarterly Business Reviews (QBRs), partnering closely to drive alignment with Field Operations and Commercial Analytics teammates as required.
• Execute special project work in support of Sales Leadership as needed (e.g., partnering with Commercial Analytics or Field Operations teams to drive monthly tracking of sales data to support Leadership in performance / MBO tracking).
• Own and drive Field Operations SOW and PO execution in collaboration with appropriate partners, within established budgetary guidelines and approval processes, and contribute to the development and institutionalization of SOPs and operational standards across regions.

Resource Management

• Manage region rosters, personnel movement trackers, org charts, and related tools, while acting as the regional point of contact for operational field requests.
• Partner with vendors, specifically owning Field Vendor Credentialing and agency oversight from an operational standpoint.
• Serve as the commercial point person for on‑boarding and off‑boarding team members in partnership with HR; including training sales professionals on corporate procedures and systems as required; design, develop, and codify these processes for implementation of best practices across all regions and relevant field teams.
• Act as a liaison between field teams and HQ functions (e.g., Finance, HR, IT etc.), ensuring timely issue resolution and process adherence.

QUALIFICATIONS:

• Bachelor’s Degree, or applicable years’ experience, and 2 years of experience in Biotechnology Pharmaceuticals across the following areas:
  • Supporting sales and/or marketing teams in administrative capacity
  • Managing major meetings/congress logistics
  • Field operations
• Positive solution-oriented mindset, professional demeanor, sense of urgency, and the ability to keep sensitive material and conversations strictly confidential
• Strong professional judgment and proven ability to interact effectively with stakeholders at all levels of the organization
• Ability to operate with a high degree of integrity, discretion and accountability
• Expert level written and verbal communication skills, and strong problem-solving and decision-making ability
• Proven track record of excellent organizational skills and attention to detail
• Familiarity and comfort with business-focused presentations and materials
• Solid understanding and adherence to external laws, codes, and company policies that apply to the healthcare industry.
• Proficient with Microsoft Office (e.g., Word, Excel, Power Point, MS Teams, Outlook)

Please visit our website, http://www.ionis.com for more information about Ionis and to apply for this position; reference requisition # IONIS003912

Ionis offers an excellent benefits package! Follow this link for more details: Ionis Benefits

Full Benefits Link: https://www.ionis.com/careers/working-at-ionis/#:~:text=our employee spotlight-,Benefits,-Employees are rewarded

The pay scale for this position is $65,000-$85,000

NO PHONE CALLS PLEASE. PRINCIPALS ONLY.

Ionis Pharmaceuticals, Inc. and all its subsidiaries are proud to be EEO employers.

Salary : $65,000 - $85,000