What are the responsibilities and job description for the Sales and Customer Service Representative position at Ionia Fitness?
Job Summary
This is a unique role where only 4 hours per week are required in person, and the rest is no set hours, remote/work from home, and ideal for a candidate looking for a lot of flexibility and autonomy in their day-to-day.
The role combines sales and customer service, where you will be supporting marketing campaigns by cold calling potential gym members and selling memberships, as well as calling current members and keeping their accounts up to date. Also, you will be answering calls as they come in from customers. When working at the gym, there is a small amount of light duty cleaning, welcoming members as they enter the gym, and helping with any membership issues.
Responsibilities
- Engage with potential clients through cold calling, prospecting, and lead generation.
- Manage existing accounts by nurturing relationships, ensuring customer satisfaction, and identifying upselling or cross-selling opportunities.
- Explain membership rates and sign up new customers over the phone and in person.
- Light cleaning, including but not limited to vacuum / mop / dusting
Skills
- Excellent customer relationship building abilities combined with negotiation skills to close deals successfully.
- Exceptional communication skills for client interaction via phone, email, or texting—especially in remote or virtual selling environments.
Join us as a Sales and Customer Service Representative where your energy fuels growth! We are committed to empowering our team members with the tools they need to succeed while providing a supportive environment that values your contributions every step of the way.
Pay: $150.00 - $200.00 per week
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Work from home
Work Location: Hybrid remote in Ionia, MI 48846
Salary : $150 - $200