What are the responsibilities and job description for the Front Desk Dental Receptionist position at Iona Dental, P.C.?
Overview
We are seeking a friendly and organized Front Desk Dental Receptionist to join our team. This role is vital in creating a welcoming environment for our patients and ensuring the smooth operation of our front office. The ideal candidate will possess strong customer service skills, knowledge of dental terminology, and experience in a clinical or dental office setting.
Responsibilities
- Greet patients and visitors warmly, providing an excellent first impression.
- Answer phone calls promptly, addressing inquiries and scheduling appointments with professionalism and courtesy.
- Maintain patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
- Assist with administrative tasks such as filing, data entry, and managing medical records.
- Process patient information and insurance claims efficiently while adhering to medical coding standards.
- Coordinate with healthcare providers to ensure seamless patient flow throughout the clinic.
- Handle billing inquiries and assist patients with payment options as needed.
- Maintain a clean and organized front desk area to enhance the patient experience.
Skills
- Proficient in dental terminology and understanding of HIPAA regulations.
- Experience with dental coding is preferred but not required.
- Strong customer service skills with an emphasis on phone etiquette.
- Familiarity with dental office procedures or clinic operations is a plus.
- Excellent organizational skills and attention to detail for managing administrative tasks effectively.
- Ability to multitask while maintaining professionalism at all times.
- Strong communication skills, both verbal and written, to interact effectively with patients and staff.
Join our team as a Front Desk Receptionist where you can make a difference in the lives of our patients while developing your professional skills in a supportive environment!
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Employee discount
- Free parking
Ability to Commute:
- South Weymouth, MA 02190 (Required)
Ability to Relocate:
- South Weymouth, MA 02190: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20 - $22