What are the responsibilities and job description for the Lead Product & Engagement Manager position at ION?
Role Overview
Lab49 is seeking a senior Product & Engagement Leader to own the success of complex, highstakes financial services initiatives for finance clients. This role combines product strategy and leadership with full engagement ownership: including outcomes, financials, governance, and longterm client trust.
In this role, you do not simply manage a roadmap or facilitate delivery. You wrap your arms around the entire engagement: defining and executing product strategy, leading crossfunctional teams, ensuring operational and financial rigor, and serving as the single accountable owner for client success.
You will operate at the intersection of product excellence, delivery execution, and commercial stewardship, acting as a trusted partner to senior client stakeholders while protecting both client value and Lab49’s interests.
Key Responsibilities
Product Strategy & Execution
Experience & Background
Placement within the range provided above is based on the individual’s relevant experience and skills for the role and level. We are hiring across multiple levels for this job.
Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.
Salary range disclosure as required by S9427A when hiring in New York.
Our total rewards program is designed to support employee well-being and professional growth. We offer a competitive benefits package including a discretionary bonus, paid holidays, a 401(k), and comprehensive medical, dental, and vision coverage. Additional benefits include life insurance, short and long-term disability, Commuter FSA, Family Building Benefits, and more. All benefits are subject to eligibility requirements.
Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.
Lab49 is seeking a senior Product & Engagement Leader to own the success of complex, highstakes financial services initiatives for finance clients. This role combines product strategy and leadership with full engagement ownership: including outcomes, financials, governance, and longterm client trust.
In this role, you do not simply manage a roadmap or facilitate delivery. You wrap your arms around the entire engagement: defining and executing product strategy, leading crossfunctional teams, ensuring operational and financial rigor, and serving as the single accountable owner for client success.
You will operate at the intersection of product excellence, delivery execution, and commercial stewardship, acting as a trusted partner to senior client stakeholders while protecting both client value and Lab49’s interests.
Key Responsibilities
Product Strategy & Execution
- Define, own, and execute product strategy and roadmaps for complex initiatives, ensuring alignment with client business objectives and contractual commitments
- Lead the full product lifecycle from discovery through delivery, balancing strategic vision with execution discipline
- Translate complex financial services concepts, workflows, and data into clear product requirements and usercentered solutions in collaboration with UX and engineering teams
- Apply datadriven decisionmaking and hypothesisled development to optimize product outcomes, delivery effectiveness, and client satisfaction
- Act as the single accountable owner for engagement success across delivery, product outcomes, financials, and client satisfaction
- Own and operate within the MSA, current SOW, and prior SOWs, ensuring scope clarity, expectation alignment, and value realization
- Proactively identify risks, issues, and dependencies across product, delivery, resourcing, access, and finance and resolve them with clear mitigation plans
- Ensure nothing blocks delivery momentum, invoicing accuracy, or executive decisionmaking
- Lead crossfunctional, agile delivery teams while maintaining clear priorities, shared outcomes, and predictable execution
- Establish and manage delivery cadence, operating rhythms, and governance forums
- Prepare and present executivelevel materials that communicate a coherent, compelling story across progress, risks, financials, and resourcing
- Navigate ambiguity and changing priorities while maintaining alignment to agreed success criteria
- Run the engagement with P&Llevel ownership, including utilization, forecasting, burn management, invoicing, and margin protection
- Understand and manage the commercial implications of delivery decisions, scope changes, and staffing adjustments
Experience & Background
- 7 years of Product Management experience, including senior roles leading complex initiatives
- 5 years of experience in financial services, with strong familiarity with asset management workflows, personas, and domain constraints
- Demonstrated success owning endtoend product delivery in complex, regulated environments
- Proven experience operating in a clientfacing, consultative role, balancing delivery, strategy, and commercial considerations
- Strong product instincts paired with operational and financial rigor
- Ability to lead and influence senior stakeholders across organizations
- Deep comfort translating between business strategy, financial concepts, and technical execution
- Exceptional communication skills with executive presence under pressure
- Structured thinker who can make highquality decisions with incomplete information
- Asset management industry experience, including:
- Investment vehicles and portfolio management processes
- Institutional investment workflows
- Front, middle, and backoffice technology platforms
- Strong technical foundation in financial systems architecture, data platforms, and analytics
- Product strategy is clear, defensible, and aligned to measurable business outcomes
- Delivery is predictable, wellstaffed, and trusted by client leadership
- Financials are clean, accurate, and transparent every month
- Stakeholders see you as the owner, not the coordinator
- The client wants to expand the relationship because outcomes are consistently delivered
Placement within the range provided above is based on the individual’s relevant experience and skills for the role and level. We are hiring across multiple levels for this job.
Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.
Salary range disclosure as required by S9427A when hiring in New York.
Our total rewards program is designed to support employee well-being and professional growth. We offer a competitive benefits package including a discretionary bonus, paid holidays, a 401(k), and comprehensive medical, dental, and vision coverage. Additional benefits include life insurance, short and long-term disability, Commuter FSA, Family Building Benefits, and more. All benefits are subject to eligibility requirements.
Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.
Salary : $180,000 - $220,000