Project Manager Supervisor

ION SOLAR

Project Management Supervisor – Solar

Lead a team. Solve the problems nobody else can.

ION Solar is hiring a Project Management Supervisor to lead our Special Services team in Orem — the group that handles the complicated parts of a solar installation: electrical service upgrades, third-party contractor coordination, and financing change orders.

When a project hits a snag, your team is who fixes it. And you’re who they come to first.

You don’t need solar experience to do this job well. If you’ve led a customer service, support, or operations team and you’re good at untangling messy situations and calming down frustrated people, we’ll teach you the solar side.

• Lead your team day to day — assign projects, track productivity, and keep the queue moving
• Take the escalations your agents can’t resolve, and turn frustrated homeowners back into satisfied ones
• Run quality reviews on your team’s work and coach agents one-on-one on what you find
• Diagnose where the team is weak with your manager, then build the training that fixes it
• Carry a small caseload of your own projects, so you never lose touch with the work your team does every day
• Be the subject matter expert — for your agents, for sales reps, and for homeowners
• Back your manager’s decisions and help roll out new processes to the team
• Set the tone for a team culture people actually want to be part of
• Other related duties as assigned

• 3 years in customer service, support, or operations
• Supervisory or team lead experience — preferred, not required. If you’ve been the unofficial go-to person on your team without the title, we want to hear from you
• Someone who stays calm and professional when a customer isn’t
• Strong verbal and written communication
• Organized and detail-oriented, with the patience to follow a project through to the finish
• Comfortable in Microsoft Office
• High school diploma or equivalent

• $55,000 per year, salaried — a real number, not a range you have to negotiate your way up from
• Health, vision, and dental insurance
• 401(k)
• Paid time off and paid holidays
• Your birthday off, paid — every year
• The chance to build a leadership track record at one of the fastest-growing solar companies in the country

Schedule:  Monday–Friday, 8:00 AM–5:00 PM. No nights, no weekends

Location:  On-site at 44 E 800 N, Orem, UT 84057

Environment:  Open-floor office, phone and computer based, fast-paced. Prolonged periods sitting at a desk; frequent talking and listening; occasional standing, walking, reaching, bending, or lifting up to 20 lbs.

ION Solar is one of the nation’s fastest-growing full-service residential solar companies, with offices in eight states and a workforce of over 700 employees. We’re a full-service shop — sales, design, permitting, installation, and service all run under one roof — which means your team has real authority to move a project forward instead of waiting on someone else for an answer.

Hit Apply. We review every application that comes in.

#IND123

Salary : $40,000 - $55,000