What are the responsibilities and job description for the Operations & Business Systems Manager position at INX International Ink Co.?
Company Description
In a world of vibrant color, INX stands out by blending art, science, and sustainability into every drop of ink we make. We’re globally recognized for our innovation, and we’re A Great Place to Work-Certified™ company!
INX International is the third largest producer of inks in North America with full-service subsidiaries in Europe and South America. We offer a complete line of ink and coating solutions technology for commercial, packaging and digital applications. We expertly blend pioneering technology with a deep commitment to the environment. Dedicated to coloring a safe and sustainable future one print at a time, you can see our color chemistry on beverage cans, food and household packaging, clothing, banners, billboards and more.
Investing in and protecting our employees is the key to our success. Our average employee has been with us 12 years, and we recognize the significant experience and the continuous dedication of our team members.
We’re actively seeking new talent with new ideas as we continue to provide sustainable products, service and innovation to the printing and packaging markets.
Join us in coloring a safe and sustainable future!
Job Description
We are searching for an experienced hands-on Operations & Business Systems Manager for our Huntsville, AL location to oversee the daily operations that support our industrial inkjet printer business. This role combines responsibility for manufacturing, order processing, inventory, purchasing, SAP/business systems, forecasting, IT support, and safety compliance. The manager will also be accountable for facility operations (maintenance, upgrades, and issue resolution) and direct personnel management, including time reporting and schedule adherence.
As Operations & Business Systems Manager, you are responsible for:
- Manufacturing & Operations – Coordinate production activities to ensure quality and on-time delivery.
- Order Processing & Fulfillment – Oversee order flow from entry to shipment.
- Inventory & Purchasing – Maintain accurate stock levels, manage suppliers, and optimize purchasing efficiency.
- ERP & Business Systems – Administer SAP and related systems, ensuring accurate data and effective use across the team.
- Forecasting & Planning – Support demand forecasting, capacity planning, and reporting.
- IT & Software Administration – Provide local IT support for branch operations and system users.
- Facility Management – Oversee facility maintenance, upgrades, service providers, and issue resolution.
- Health & Safety – Monitor and enforce safety compliance to meet company and regulatory standards.
- Personnel Supervision – Manage direct reports, track time reporting, ensure schedule adherence, and foster accountability and teamwork.
Qualifications
To perform your job as expected, you will be required to have:
- Bachelor’s degree in operations, Business Systems, Supply Chain, or related field (or equivalent experience).
- 4–8 years of experience in operations, manufacturing support, or ERP/business systems management.
- Strong working knowledge of ERP systems (SAP strongly preferred) and advanced Excel.
- Experience managing both personnel and facility operations.
- Strong organizational and multitasking skills; capable of balancing tactical problem-solving with process improvement.
- Excellent communication and team leadership skills.
Additional Information
We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, 401(k), and more. Through our programs, which now include Paid Volunteer Time Off and Paid Parental Leave, we support the needs of our employees, their dependents, and their communities by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.
Don’t just choose a job; choose a career that emphasizes employee growth in a safe, environmentally conscious culture. Embark on your Colorful Career with us!
We require post-offer, pre-employment drug screens, physicals, and background checks.
Equal Opportunity Employer: disability/veteran.