What are the responsibilities and job description for the Field Service Technician (Injection Mold) position at InVision Staffing?
InVision is a Professional Recruitment Firm involved in Engineering, Industrial/Skilled Trades, Information Technology and Professional Services within Canada and the U.S. We have a successful track record working on both small and large recruitment projects, across North America.
Our client is a leading injection molding company that services a range of industries. With locations throughout North America, there is room for growth and career advancement.
They are actively seeking a Service Technician to join their team. In this role, you will be responsible to perform all the activities required to provide technical support to internal and external customers including, but not limited to set up, maintenance, troubleshooting, optimization and repairing of injection molding systems. You will work with the call center, spare parts, & customers directly to diagnose issues.
Approximately 90% local regional travel within assigned region (Monday – Friday) in addition possible 10% North American travel. Some weekend work will be required.
Responsibilities
- Troubleshoots and diagnoses problems with equipment, orders replacement parts, completes repairs and/or replaces components on machines and/or robots.
- Ability to work with new and evolving technologies.
- Conduct testing and inspection on equipment as required.
- Completes work orders, and written reports on a regular basis.
- Ability to interface effectively across manufacturing, engineering, sales and service functions.
- Good interpersonal and verbal communication skills to obtain and exchange complex technical information.
- Good computer skills and operation knowledge of Windows based applications
- Additional language other than English would be considered an asset.
- Strong problem resolution skills with a proven ability to think outside of the box.
- Positive attitude and work ethic
- Energetic
- Strong electrical background and mechanically inclined.
- Good organizational skills and ability to work independently, interact effectively and professionally with customers.
- Flexible to travel to Canada.
- Performs other special projects as required or as assigned by a Manager / Supervisor
Qualifications
- Minimum 2-year Technical Associates degree/diploma
- Experience with injection molding equipment including assembly, testing, service and engineering.
- Familiarity with machines, molds, robots and other product handling equipment would be an asset.
- Knowledge of blueprints and schematics
- Ability to troubleshoot electrical, mechanical and hydraulic systems.
- Ability to work independently.
- Communication and interpersonal skills and strong customer service
- Dedicated team player
Employment Rewards:
- Competitive salary
- Extended health insurance and benefits
- 401K
Application Process:
All Qualified candidates will be contacted.
InVision is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:
It is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Job Type: Full-time
Pay: $35.00 - $45.00 per hour
Benefits:
- 401(k) matching
Work Location: On the road
Salary : $35 - $45