What are the responsibilities and job description for the Medical Scheduling Coordinator position at InVision LLC?
Job Summary
We are seeking a dependable, organized, and patient-focused Medical Scheduling Coordinator to join our team. The ideal candidate will be responsible for coordinating patient appointments, managing provider schedules, communicating with patients, and ensuring an efficient scheduling process while delivering excellent customer service.
As a Medical Scheduling Coordinator, you’ll help patients access care by coordinating appointments, managing intake details, and supporting accurate medical records. You’ll communicate with patients and clinic teams, use electronic medical record (EMR) and electronic health record (EHR) systems, and handle sensitive information in line with Health Insurance Portability and Accountability Act (HIPAA) requirements. Your impact: Clear scheduling and careful documentation help patients and care teams prepare for timely, well-coordinated visits.
Duties
Key Responsibilities
- Schedule, confirm, reschedule, and cancel patient appointments.
- Coordinate provider schedules and manage appointment availability.
- Answer incoming phone calls and respond to patient inquiries.
- Verify patient demographic and insurance information.
- Communicate appointment reminders and follow-up instructions.
- Coordinate referrals and assist with obtaining necessary authorizations.
- Maintain accurate patient records and scheduling documentation.
- Work closely with clinical staff and other departments.
- Protect patient confidentiality in accordance with HIPAA regulations.
- Provide exceptional customer service and patient support.
Qualifications
- Previous medical office or healthcare scheduling experience preferred.
- Strong communication and customer service skills.
- Excellent organizational and time-management abilities.
- Comfortable using computers and electronic medical record (EMR) systems.
- Ability to multitask in a fast-paced medical environment.
- Professional, dependable, and detail-oriented.
- Knowledge of medical terminology and insurance verification preferred.
Pay: $14.00 - $18.00 per hour
Expected hours: 36.0 per week
Work Location: In person
Salary : $14 - $18