Administrative Assistant / Receptionist

Department: Administration

Location: Washington, DC

Compensation: $55,000 - $68,000 / year

Description

We are seeking a highly organized, proactive Administrative Assistant / Receptionist to support our team while also serving as the face of our office. This role blends executive support, front desk responsibilities, and office operations, making it ideal for someone who thrives in a dynamic, people-facing environment and enjoys wearing multiple hats.

Key Responsibilities

Administrative Support

• Manage calendars for senior team members, including scheduling meetings and coordinating logistics
• Process and track expense reports accurately and in a timely manner
• Coordinate local travel logistics, including car services and transportation as needed
• Assist with occasional travel-related tasks (e.g., basic itinerary coordination, reservations)
• Support meeting preparation, materials, and follow-ups

Front Desk & Office Presence

• Serve as the primary receptionist, greeting guests and ensuring a welcoming, professional office environment
• Answer and direct incoming calls
• Manage visitor logistics, including check-in and coordination with internal stakeholders

Office Operations Support

• Provide coverage for the Office Manager during PTO or absences
• Assist with day-to-day office needs, including supplies, vendor coordination, and general upkeep
• Support internal events, meetings, and team activities as needed
  
  

Skills, Knowledge and Expertise

Qualifications

• 2 years of administrative, receptionist, or office support experience
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Professional demeanor and strong customer service orientation
• Proficiency with Microsoft Office and expense management tools
  

What We’re Looking For

• A proactive, solutions-oriented mindset
• Someone who takes pride in creating a polished, welcoming office experience
• High level of reliability and discretion when supporting senior team members
• A team player who is willing to step in wherever needed

Key Competencies

• Organizational Excellence: Effectively manages multiple priorities with strong attention to detail
• Professional Communication: Demonstrates polished, clear, and courteous interactions with internal and external stakeholders
• Customer Service Orientation: Creates a welcoming, positive experience for guests and team members
• Reliability and Accountability: Consistently follows through on tasks and maintains discretion with sensitive information
• Proactive Support: Anticipates needs and takes initiative to support the team and office operations

How This Role Demonstrates Our Values

• Integrity: Handles confidential information with discretion and maintains professionalism in all interactions
• Collaboration: Supports team members across functions and contributes to a cohesive office environment
• Excellence: Delivers high-quality administrative and front desk support with attention to detail
• Critical Curiosity: Identifies opportunities to improve office processes and enhance the overall workplace experience
  
  

Benefits

• Great compensation package, including competitive base pay
• Discretionary annual bonus opportunity
• Invictus medical, dental and vision is covered at 100% for all tiers.
• We offer FSA’s for healthcare, dependent care, transit and commuter costs.
• Safe harbor 401(k) match of 4%; employees need 3-months of service to be eligible to participate. No vesting after that.
• $80 per month cell phone reimbursement.
• 20 Days of PTO accrued at the beginning of the year, 10 company holidays plus sick time.
• Tuition Reimbursement