What are the responsibilities and job description for the Technology Operations Coordinator position at Invictus Capital Partners / Verus Mortgage Capital?
Description
We are seeking a highly organized and detail-oriented Technology Operations Coordinator to support the CIO and broader IT organization. This role provides administrative and operational support across budgeting, vendor coordination, procurement, and IT processes.
This is an ideal opportunity for someone early in their career who is interested in gaining exposure to technology operations, business processes, and cross-functional work. The role plays a key part in keeping the Technology team organized, efficient, and running smoothly.
Responsibilities and Duties:
Administrative & Team Support
- Provide administrative and coordination support to the CIO and IT leadership team
- Assist with preparing materials and presentations for meetings and business reviews
- Support scheduling, meeting coordination, and tracking of action items and follow-ups
Budgeting & Financial Coordination
- Track and maintain IT budget data and actuals
- Support preparation of financial reports and basic dashboards
- Coordinate invoice submissions and track payment status
- Maintain accurate records of expenses and vendor-related costs
Vendor & Contract Coordination
- Support coordination with IT vendors, including scheduling meetings and follow-ups
- Maintain and track vendor contracts, including key dates and renewal timelines
- Assist in preparing materials for contract reviews and approvals
Procurement & Systems Support
- Process hardware, software, and equipment requests through ServiceNow
- Track procurement requests and ensure timely follow-up
- Maintain accurate records of assets, licenses, and orders
License & Asset Tracking
- Maintain records of software licenses and user assignments
- Track renewal dates and support coordination of renewals
- Assist in ensuring accurate tracking of technology assets
Policy & Compliance Support
- Support updates and organization of IT policies and procedures
- Assist in gathering documentation for audits, compliance reviews, and investor requests
Education and Experience:
- High school diploma or equivalent required
- 0–2 years of experience in an administrative, operations, or support role (internship experience welcome)
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and prioritize effectively
- Proficiency in Microsoft Office, especially Excel and PowerPoint
- Strong communication skills and ability to work across teams
- Interest in technology, operations, or business processes
Preferred Qualifications
- Experience supporting a team or coordinating projects (academic, internship, or professional)
- Familiarity with tools such as ServiceNow, Canva or similar systems
- Exposure to budgeting, procurement, or vendor coordination processes
Key Competencies:
- Organization & Attention to Detail: Maintains accurate records across budgets, vendors, contracts, and assets.
- Time Management & Prioritization: Manages multiple tasks, deadlines, and follow-ups in a fast-paced environment.
- Administrative & Operational Coordination: Supports leadership and team operations through scheduling, tracking, and process coordination.
- Communication & Collaboration: Works effectively across teams, vendors, and stakeholders with clear and professional communication. Process Support & Continuous Improvement: Assists in maintaining and improving workflows related to procurement, compliance, and IT operations.
How This Role Demonstrates Our Values:
- Integrity: Ensures accuracy and consistency in financial tracking, vendor records, and compliance documentation.
- Collaboration: Partners with IT leadership, vendors, and cross-functional teams to keep operations running smoothly.
- Excellence: Delivers reliable, organized support that enhances team efficiency and operational effectiveness.
- Critical Curiosity: Seeks to understand technology operations, tools, and processes while identifying opportunities for improvement.
Benefits
- Competitive compensation package, including base salary and performance-based bonus opportunities
- 401(k) plan with 100% company match up to 4%
- Comprehensive health coverage: medical, dental, vision, HSA, and FSA options
- Generous paid time off: 20 days PTO, company holidays, and sick time
- Paid parental leave
- Company-paid life insurance and disability coverage
- Employee Assistance Program (EAP): mental health, financial, and wellness support
- Professional development: tuition reimbursement and growth opportunities
- Commuter and transit benefits
Successful applicants will exemplify strong ethics, integrity, respect for others, accountability for decisions and actions, and good citizenship.
Maintaining a reliable, uninterrupted high speed internet connection is a requirement of hybrid or remote positions.
All job duties and responsibilities must be performed within the guidelines of the Verus Residential Mortgage Employee Handbook and established company policies and procedures. It is the responsibility of each employee to maintain confidentiality of the company, its clients and to follow applicable laws and regulations in the performance of duties.
Verus Mortgage Capital is an equal opportunity employer. All qualified applicants are welcomed to apply and will receive consideration for employment without unlawful discrimination because of a person’s race, religious creed, color, national origin, citizenship status, ancestry, marital status, sex, age, or sexual orientation, or because of a person’s disability or medical condition.
About Invictus Capital Partners / Verus Mortgage Capital
Verus Mortgage Capital is an independent national mortgage investor. Verus offers its Sellers
responsible non-prime and Jumbo prime lending products that fill the credit void in today’s market. Verus consistently evaluates today’s market and credible borrower financing needs to offer our partners innovative solutions. Verus Mortgage Capital is an affiliate of Invictus Capital Partners please visit our website at https://verusmc.com/.
responsible non-prime and Jumbo prime lending products that fill the credit void in today’s market. Verus consistently evaluates today’s market and credible borrower financing needs to offer our partners innovative solutions. Verus Mortgage Capital is an affiliate of Invictus Capital Partners please visit our website at https://verusmc.com/.