What are the responsibilities and job description for the Automotive Call Center / Receptionist position at Inver Grove Toyota?
VW of Inver Grove is looking for Customer Service and Business Development Representatives.
We value our employees & strive to make your work environment fun, professional & enjoyable. We also focus on bringing our customers the latest technology and creating a unique vehicle buying experience.
Job Description
We value our employees & strive to make your work environment fun, professional & enjoyable. We also focus on bringing our customers the latest technology and creating a unique vehicle buying experience.
Job Description
- Contacting and communicating with customers to identify automotive needs
- Build rapport with customers to build a base of referrals to establish customer network
- Answer a high volume amount of inbound calls
- Set appointments for service customers
- Contact customers to confirm appointments
- Provide information on service incentives
- Must make outbound calls
- Great Customer Service Skills & Motivation to be Successful
- Excellent phone presence
- Be Able to Create and Maintain Customer Relationships
- Strong Computer & Phone Skills (ADP, Outlook, Excel)
- Prior Sales, Call Center, or BDC Experience PREFERRED
- Great Communication Skills
- Able to multi-task
- Bi-lingual is always a plus!
- Team Player
Salary : $20 - $21