Process Quality Assurance (PQA)

Process Quality Assurance Engineer (PQA)

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Position Summary
The PQA Engineer is responsible for monitoring and improving manufacturing process quality and compliance. This role analyzes audit findings and quality issues, drives corrective actions, and works with cross-functional teams to improve processes and prevent recurring problems.

Key Responsibilities

· Develop, maintain, and continuously improve the manufacturing process audit program.

· Establish and maintain audit checklists, audit criteria, reporting methods, and process-compliance requirements.

· Conduct and oversee process audits across Assembly, Testing, Packing, Warehouse, IQC, Service/Repair, and other manufacturing areas.

· Provide technical guidance and support to Quality Process Auditor Technicians.

· Review audit findings and determine appropriate classification, severity, risk, escalation, and required follow-up.

· Analyze recurring audit findings, manufacturing defects, process deviations, and quality trends to identify systemic issues.

· Lead or support Root Cause Analysis (RCA) using appropriate quality methodologies, including 5 Why, Fishbone, 4M1E, Pareto Analysis, and 8D.

· Coordinate corrective and preventive actions with Production, Manufacturing Engineering, Quality, Warehouse, Service, and other responsible teams.

· Verify implementation and effectiveness of corrective actions before closure.

· Identify gaps between actual manufacturing practices and approved Work Instructions, procedures, specifications, and quality requirements.

· Coordinate with document owners to ensure procedures and Work Instructions accurately reflect approved manufacturing processes.

· Review manufacturing process changes and evaluate potential quality risks.

· Support development and improvement of process controls, inspection criteria, quality checkpoints, and preventive controls.

· Review MES records, traceability information, quality records, and other manufacturing data as required during investigations and audits.

· Monitor audit performance, recurring findings, corrective-action status, process-compliance trends, and other Quality KPIs.

· Prepare and present audit summaries, trend analyses, quality reports, and improvement recommendations to management.

· Support internal audits, customer audits, certification audits, and other external audit activities.

· Coordinate audit preparation, documentation review, objective evidence collection, response to findings, and corrective-action closure.

· Support compliance with applicable Quality Management System requirements.

· Provide training and guidance to manufacturing personnel regarding quality requirements, process compliance, and audit expectations.

· Drive continuous improvement initiatives designed to reduce process variation, prevent defects, and minimize customer escapes.

· Support new manufacturing processes, production changes, and new product introduction activities from a Quality Process Assurance perspective.

· Perform additional Quality Engineering responsibilities and improvement projects as assigned.

Qualifications – Required

· Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Engineering, or a related technical field.

· Professional experience in Quality Engineering, Quality Assurance, Manufacturing Engineering, Process Engineering, or a related manufacturing quality role.

· Strong understanding of manufacturing processes, process controls, quality systems, and audit principles.

· Experience conducting or managing manufacturing process audits.

· Experience with Root Cause Analysis and corrective-action methodologies.

· Strong analytical and problem-solving skills.

· Ability to analyze audit results, manufacturing data, defect trends, and recurring quality issues.

· Ability to interpret technical documentation, manufacturing requirements, and quality standards.

· Strong organizational and project-management skills.

· Proficiency with Microsoft Excel, Word, PowerPoint, Outlook, Teams, and manufacturing/quality systems.

· Strong written and verbal English communication skills are required.

Qualifications – Preferred

· Experience in server, rack, computer hardware, PCBA, electronics, or related manufacturing.

· Knowledge of ISO 9001 and Quality Management Systems.

· Experience with 8D, CAPA, RCA, 5 Why, Fishbone, Pareto Analysis, and 4M1E.

· Experience with Manufacturing Execution Systems (MES), manufacturing traceability systems, and quality data systems.

· Knowledge of ESD requirements and electronics manufacturing controls.

· Experience supporting customer or third-party audits.

· Experience with NPI, manufacturing process qualification, or transition to mass production.

Key Competencies

· Quality and process engineering

· Analytical problem solving

· Root Cause Analysis

· Audit program management

· Risk assessment

· Corrective and preventive action

· Data and trend analysis

· Technical documentation

· Cross-functional leadership

· Professional communication

· Independent decision-making

· Continuous improvement

Pay: $72,000.00 - $76,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $72,000 - $76,000