What are the responsibilities and job description for the Clinical Manager, RN position at Intuitive Health?
Company Description
Beaufort Memorial and Intuitive Health have partnered to bring a new model of emergency and urgent care to South Carolina communities, combining Beaufort Memorial's clinical excellence with Intuitive Health’s expertise in operating combined ER and urgent care facilities.
About Intuitive Health
Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com.
About Beaufort Memorial
Beaufort Memorial is a not-for-profit regional health system serving Beaufort County and the surrounding Lowcountry region of South Carolina. Founded in 1944, its flagship facility, Beaufort Memorial Hospital, is the largest acute-care hospital between Savannah, Georgia, and Charleston, South Carolina, offering a broad range of inpatient and outpatient services that include primary care, specialty care, surgical services, cancer care, orthopedics, and more.
Trusted emergency and urgent care, all in one place, coming Fall 2026! Patients single destination for both urgent and emergent needs
Job Description
JOB SUMMARY
The Clinical Manager is responsible for the leadership and management of the non-physician clinical staff in concurrence with the Program Director and Beaufort Memorial Hospital leadership to provide patients with great customer service through sound clinical practices and efficient operations. As a leader, the Clinical Manager is expected to provide an environment that encourages teamwork, continuous improvement, and is patient centric.
Position Responsibilities
REQUIRED EDUCATION
Degree in nursing
Required Skills
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching.
WORK ENVIRONMENT
This job operates in a healthcare setting. This role may routinely come in contact with patients who have contagious illnesses or diseases. This position would require moderate noise from phones, computers, printers and medical equipment. The job also requires working near moving mechanical parts and working near toxic or caustic materials. The position requires lifting weights of up to 25 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TRAVEL
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. Incumbent will be required to work at any facility and be responsible for own transportation.
Additional Information
Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.
Beaufort Memorial and Intuitive Health have partnered to bring a new model of emergency and urgent care to South Carolina communities, combining Beaufort Memorial's clinical excellence with Intuitive Health’s expertise in operating combined ER and urgent care facilities.
About Intuitive Health
Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com.
About Beaufort Memorial
Beaufort Memorial is a not-for-profit regional health system serving Beaufort County and the surrounding Lowcountry region of South Carolina. Founded in 1944, its flagship facility, Beaufort Memorial Hospital, is the largest acute-care hospital between Savannah, Georgia, and Charleston, South Carolina, offering a broad range of inpatient and outpatient services that include primary care, specialty care, surgical services, cancer care, orthopedics, and more.
Trusted emergency and urgent care, all in one place, coming Fall 2026! Patients single destination for both urgent and emergent needs
Job Description
JOB SUMMARY
The Clinical Manager is responsible for the leadership and management of the non-physician clinical staff in concurrence with the Program Director and Beaufort Memorial Hospital leadership to provide patients with great customer service through sound clinical practices and efficient operations. As a leader, the Clinical Manager is expected to provide an environment that encourages teamwork, continuous improvement, and is patient centric.
Position Responsibilities
- Management of the non-physician clinical staff in concurrence with the Program Director and Hospital Leadership
- In coordination with the Hospital, recruit and manage the onboarding of clinical staff. Coordinate and oversee the initial and ongoing clinical staff education and training provided in partnership with the hospital.
- In coordination with other members of Intuitive and Hospital leadership, participate in community outreach
- Scheduling of clinical staff
- In coordination and at direction of the Hospital, assist Hospital with staff evaluations, following the process of the Hospital in accordance with the Hospital’s timeline and tools
- Utilize resources from Intuitive and Hospital, to support patient satisfaction for site. Provide ongoing leadership training and mentoring to clinical staff
- Coordinate with the Program Director, Medical Director, and other clinical managers, as applicable, to implement quality assurance and performance improvement process. Provide quarterly reporting on performance measures applicable to the site Serve as cultural champion for non-physician clinical employees
- Participate in regulatory and accreditation preparedness and survey process
- Ensure compliance with Hospital Policies, procedures, and processes, and requirements of regulatory, licensing, and accreditation activities
- Management of the customer service experience and relations at the Sites in concurrence with the Medical Director and Program Director
- Provide patients and their family with a customer focused, friendly, reassuring and open environment that encourages patient participation in health care decisions.
- Encourage a work environment that is friendly and respectful.
- Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, mopping floors and cleaning counters.
- Participate in applicable committees as requested
- Other duties as needed
- Patient/Client Focus.
- Ethical Conduct.
- Leadership.
- Personal Effectiveness/Credibility.
- Thoroughness.
- Time Management.
REQUIRED EDUCATION
Degree in nursing
Required Skills
- Strong, clear, and precise verbal and written communication skills
- Strong relationship management skills
- Ability to work collaboratively across multiple organizations
- Highly motivated individual with demonstrated initiative, independence, and curiosity
- Self-driven, with an ability to work well under pressure and respond to shifting priorities
- Ability to manage multiple projects simultaneously
- Minimum of 5 years of experience in nursing
- Minimum of 2 years of experience in management or charge nurse experience within the emergency department
- Unrestricted registered nursing license
- Current ACLS certification
- Current PALS or ENPC certification
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching.
WORK ENVIRONMENT
This job operates in a healthcare setting. This role may routinely come in contact with patients who have contagious illnesses or diseases. This position would require moderate noise from phones, computers, printers and medical equipment. The job also requires working near moving mechanical parts and working near toxic or caustic materials. The position requires lifting weights of up to 25 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TRAVEL
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. Incumbent will be required to work at any facility and be responsible for own transportation.
Additional Information
Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.