Senior Staff Technical Program Manager

Come join the Virtual Expert Platform’s (VEP) Product TPM team as a Sr Staff Technical Program Manager focused on accelerating growth of the Virtual Expert Platform. The VEP Product TPM team’s mission is to accelerate the outcomes of the VEP product organizations by driving for clarity among chaos and uniting cross-functional teams to operate with velocity. This role specifically supports the bold, technology-driven strategy to reinvent the Business Platform by embracing an AI-first mindset to deliver an expert Platform at velocity.

This role requires a strategic leader who can partner with cross-functional Senior Leadership to drive forward the complex, cross-organizational initiatives essential for achieving our ambitious goals.

Responsibilities

• Provide strong strategic partnership with Business Platform Senior Leadership Team and cross-functional stakeholders
• Quickly come up to speed and scale a large portfolio of high-priority deliverables independently
• Understand the technology landscape and connect the dots across various programs within the portfolio to simplify the 'why/what/how'
• Ability to manage the breadth and depth of the program portfolio
• Partner with the Business Operations and cross-functional stakeholders to unblock and guide program teams' delivery across initiatives
• Effectively identify and manage dependencies across the program
• Effectively manage risks, issues, and escalations and drive them through to closure
• specific to platform market complexities, such as compliance challenges and infrastructure constraints
• Demonstrate strong executive level communications skills driving transparency across program portfolio to Senior Leadership

• Drive the creation of program roadmaps and execution plans across all phases of planning, development, and production readiness and launch for key business platform initiatives
• Ability to define and implement program frameworks ensuring operational rigor across the program enabling teams to deliver with ease
• Strong ability to kickoff programs and establish close partnerships with core stakeholders
• Be a results-oriented strong team player with the ability to anchor stakeholders to primary objectives and outcomes leading to quick decisions essential for speed and autonomy
• Strategize and collaborate with core stakeholders and influence cross-functional teams across Product Management, Engineering, and other groups to effectively drive towards program outcomes
• Thrive in establishing order and clarity amongst ambiguity and chaos
• Anticipate, recognize, and work through resistance or setbacks independently in a complex environment

Qualifications

• Strong Program Management team leadership experience, including 10 or more years leading multiple complex software-as-a-service (SaaS) development projects.
• Excellent influencing skills. Demonstrated ability to work in a matrix environment and ability to influence at all levels and build strong partnerships across organizations in delivering the best outcome of complex programs.
• Outstanding communication skills appropriate for executive-level audiences, visually communicating goals of the program, relationship to business goals, and other relevant success criteria.
• Good understanding of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs with Kanban, Agile, and Scrum development methodologies.
• Computer science or other technical education or equivalent work experience preferred
• Experience with large horizontal programs in close partnership with executive leadership

How you will grow

You will be part of a strong cross organizational Intuit Program Management community that comes together to share experiences and solve problems in areas where we are passionate. You’ll partner with an experienced program leadership team that helps break down barriers - allowing you to grow and develop your career, increase contribution to the company and accelerate delivery of innovation for our customers. You’ll give back to the community by sharing your craft expertise, mentoring junior colleagues and fostering a culture of trust and engagement.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: