What are the responsibilities and job description for the Principal Technical Program Manager position at Intuit?
Overview
We are looking for creative problem solvers with a passion for tackling tough customer problems to join our team and serve as a program leader, with responsibility for delivering business outcomes. If you’re passionate about building marketing and monetization tech platforms at scale that deliver delightful customer journeys and are also key enablers for business growth, we would love to have you join our team.
The role is responsible for leading GTM Tech TPM team to drive Go-To-Market Tech initiatives across Intuit. This role is also expected to drive a step-change improvement within their team across various program management craft skills such as leading change, strategic impact, execution rigor, domain expertise, enabling scale and velocity.
What you'll bring
Lead with a clear vision
You will be part of a strong cross organizational Intuit Program Management community that comes together to share experiences and solve problems in areas where we are passionate. You’ll partner with an experienced program leadership team that helps break down barriers - allowing you to grow and develop your career, increase contribution to the company and accelerate delivery of innovation for our customers. You’ll give back to the community by sharing your craftexpertise, mentoring junior colleagues and fostering a culture of trust and engagement.
We are looking for creative problem solvers with a passion for tackling tough customer problems to join our team and serve as a program leader, with responsibility for delivering business outcomes. If you’re passionate about building marketing and monetization tech platforms at scale that deliver delightful customer journeys and are also key enablers for business growth, we would love to have you join our team.
The role is responsible for leading GTM Tech TPM team to drive Go-To-Market Tech initiatives across Intuit. This role is also expected to drive a step-change improvement within their team across various program management craft skills such as leading change, strategic impact, execution rigor, domain expertise, enabling scale and velocity.
What you'll bring
- 10 years of experience in Program Management and 5 years of experience managing programteams in a technology environment.
- Strong technology background preferably direct software development experience.
- Strong Program Management leadership experience, including 10 years planning andleading a strategy and portfolio of programs and/or an extremely large complex program
- Demonstrated ability to influence at the VP level and above within a matrixed environment
- Expertise in project/program framework best practices, tools, and techniques
- Strong technical acumen with expertise in software development approach, architecture, andlifecycle
- Demonstrated ability to build strong partnerships across teams in delivering the best outcomeof programs
- Expertise in building tech platforms such as MarTech, personalization, privacy,commercialization, and Agentic AI implementations
- Computer science or other technical education or equivalent work experience preferred
Lead with a clear vision
- Define success and galvanize the team around it.
- Align on and prioritize what is most important.
- Lead and develop a team of high caliber program managers creating an environment wherethey can do the best work of their lives.
- Develop people to accelerate performance
- Align, motivate and engage talent to deliver exceptional outcomes for Intuit top priorities.
- Make fast data driven decisions and take extreme ownership of outcomes.
- Has autonomy to work collaboratively with VP leaders in your space to drive theproject/program and overall Intuit strategy to accelerate the most strategic business outcomes.
- Understands industry trends, Intuit strategy and how the program fits into the overall strategy.
- Identifies when a decision or tradeoff is needed, drives discussions, assesses options, andprovides principled and data driven recommendations to stakeholders for final decision.
- Generates broad executive level support for the program/portfolio.
- Partners with leadership to create a culture where teams are encouraged to share information,constructively debate and communicate freely.
- Evangelizes change and contributes to the development of a high performing team.
- Establishes mechanisms to maintain a pulse on the organization during change, identifyingthemes and areas of friction and works with leadership to develop action plans.
- Defines and implements program/portfolio framework best practices that are repeatable andembody continuous improvement
- Drives areas of improvement across the project/program and work with stakeholders toimplement to enable cross Intuit acceleration
- Drives the development of the project/program management craft and is viewed as a thoughtleader within the community.
- Coaches and mentors program managers to grow their skills
- Navigates many different program areas with ease, drawing from experience to accelerateoutcomes, predict challenges, and prevent failures.
- Expertise in software development approach, and applies appropriate SDLC methodologies toprograms and deliver on engineering and operational excellence
- Identifies and leverages expertise in others to reach solutions.
- Develops and executes against a high quality plan that is organized into manageable piecesthat can be individually owned.
- Uses data to assess progress to plan, and outcomes and uses independent judgment toprovide insights and communicate to stakeholders
- Establishes mechanisms for the team to identify risks and issues and presents recommendedresponse plans to stakeholders.
You will be part of a strong cross organizational Intuit Program Management community that comes together to share experiences and solve problems in areas where we are passionate. You’ll partner with an experienced program leadership team that helps break down barriers - allowing you to grow and develop your career, increase contribution to the company and accelerate delivery of innovation for our customers. You’ll give back to the community by sharing your craftexpertise, mentoring junior colleagues and fostering a culture of trust and engagement.
