Warehouse Manager - Retail

We are seeking a highly motivated and expert Warehouse Manager to be responsible for the new LA Clippers' Retail Warehouse. The ideal candidate will have a strong background in warehouse operations, live sports/concert operations, a focus on retail technology/innovation, operational excellence, and experience growing a new business.

The Warehouse Manager will supervise all aspects of our new retail warehouse at the Intuit Dome, including the processing of incoming retail inventory, layout/organization of all warehouse spaces, and eCommerce fulfillment. This leader will be responsible for meeting operational efficiency goals, identifying and acting upon areas of opportunity, managing a team of full-time managers and part-time teammates, and serving as the business lead for in-arena retail warehouse needs. The Warehouse Manager will demonstrate excellent management and peer relationship skills and be able to work with many cross-functional partners; specifically, the eCommerce manager.

To be considered, you should exhibit a successful history of fast-paced, high-volume, tech-led innovative warehouse practices, building operational excellence from the ground up, using data to inform and support your decisions, and a willingness to be hands-on with execution. You should also be a people-first teammate who is a creative problem solver, obsessed with continually improving warehouse operations, delivering results, and most importantly making a lasting impact in sports retail and merchandise.

This position will be based at the Intuit Dome located in Inglewood, CA. If you are passionate about retail management, have a track record of success, and thrive in a new and fast-paced environment, we encourage you to apply for this exciting opportunity to develop and lead the Clippers' retail landscape.

What You Will Do

• Lead all aspects of all retail warehouse operations for physical retail locations and online.
• Manage a team of full-time managers and part-time warehouse teammates to complete day-to-day warehouse tasks.
• Develop and maintain a schedule for warehouse employees centered around game days, non-game days, concerts/events, and other retail cycles.
• Inbound inventory - prioritization & processing, verifying the accuracy of shipping invoices.
• Outbound inventory - online orders, returns, and damaged goods.
• Tag all inventory with RFID (Radio-Frequency Identification).
• Complete routine inventory cycle counts with RFID technology.
• Warehouse organization, maximizing storage space allotted.
• Efficient distribution of inventory through the arena
• Manage inbound e-mails regarding eCommerce orders
• Supervise/Assist with retail operations when needed.
• Supervise/Assist with concert/event operations when needed.

Your Background, Skills and Experience

• 5-7 years of warehouse leadership experience (Warehouse Manager or above)
• Sports arena/event venue operations experience preferred
• eCommerce fulfillment experience
• Customer service/order issue resolution experience
• Demonstrated dedication with the ability to lead projects from origin through execution.
• Ability to learn, contribute and thrive in a fast-growing, dynamic environment.
• Effective interpersonal skills, both oral and written.
• Self-starter and entrepreneurial spirit with hands-on approach towards business.
• Due to the nature of this industry, the candidate must be available to work a flexible schedule, including weeknights, select weekends, and holidays
• Lift/move boxes weighing up to 50lbs.
• Be able to stand for up to several hours at a time.
• Work in a typical dry warehouse environment.

Compensation

• The range for this position is $100,000 - $120,000 annual compensation. Compensation package offered will be based on multiple individualized factors, including a candidate's job-related knowledge, skills, and experience.

Benefits and Perks

We offer a competitive benefits program, including:

• Medical, Dental and Vision plans
• 401(k) plan with company contribution
• Wellbeing Allowance of up to $1,000 per year
• Financial Education and Wellness Program, including access to Certified Financial Planners
• Paid vacation and sick time
• Paid parental leave
• Flexible Spending Accounts (Medical and Dependent Care)
• Company-paid Long Term Disability insurance
• Company-paid Life and AD&D Insurance
• Voluntary Life Insurance options for employee, spouse and children
• Employee Assistance Program
• Mind health support via Modern Health and Headspace