Urban Adventures Guide, New York City

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries.

Intrepid Travel is a global leader in providing a rich diversity of destination experiences to a wide customer group, as part of the wider Intrepid Group we don’t just want to be the best travel IN the world, we want to be the best travel company FOR the world. We do this by providing the world's widest range of adventure travel, ensuring we deliver authentic experiences which benefit our travellers and the people and places they visit.

As the largest travel B Corp globally and our vision is to change the way people see the world through sustainable experience-rich travel. Our tours are delivered by our Guides, who are passionate about their cities, have excellent people skills and solve problems quickly. If you share our passion for tours focused on sustainable, local, and immersive travel experiences to people all over the world… this might be the right opportunity for you.

In New York City, our Urban Adventures tours bring the energy of the city to life - from hidden neighbourhood gems and incredible street food to the stories that make NYC one of the most fascinating cities in the world. Our travellers don’t just see the sights; they experience the city like a local.

If you share our passion for tours focused on sustainable, local, and immersive travel experiences for people from all over the world - this might be the perfect opportunity for you.

This is a part-time seasonal role in New York City. The hourly wage is $36.00 USD plus gratuities.

The world needs more Intrepid people:

Do you dream of inspiring travelers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!

Every day will be different, but every day you will:

• Have passion and knowledge for and of your destination
• A passion for travel, food, culture, and/or history
• Excellent story-telling skills
• Excellent communication skills with individuals and group of people
• Empathy and emotional intelligence
• High standards customer experience
• An understanding of and belief in Intrepid’s Responsible Travel philosophy and Core Values
• Outstanding organizational management skills
• Problem solving and decision-making capacities
• A friendly, engaging, and energetic personality
  
  

To be considered you may also have:

• Excellent communication in English and ideally one other local language (the more the better!)
• Strong customer service experience and experience in developing a rapport with a broad range of traveller's
• Ability to manage trip budget and handle sums of money
• Map reading skills and a good sense of direction
  
  

Additional Skills & Attributes:

• New York City Department of Consumer & Worker Protection Sightseeing Guide License (or willing to obtain)
• A willingness to work flexible hours according to the groups needs
• Current First Aid and CPR Certificates recommended
  
  

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

• Access to generous Intrepid discounts for you, your family and close friends
• Access to e-learning platforms, professional development and mentor programs
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family
• Paid Sick Leave
• Plus, you'll be eligible to participate in the Intrepid 401(k) plan with vested employer contributions per policy
  
  

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.