What are the responsibilities and job description for the Audio Visual (AV) Task Manager position at Intrepid Solutions and Services, LLC?
Overview
Intrepid Solutions is seeking an Audio Visual (AV) Integration/Maintenance Technician to join our Operations & Maintenance (O&M) Team comprised of AV Subject Matter Expert, AMX/Crestron/Extron programmers, engineers, integration, and maintenance technicians. The Audio Visual (AV) Task Manager is responsible for coordinating, scheduling, and overseeing audiovisual support services for classified and unclassified meetings, executive briefings, video teleconferences (VTCs), conferences, and special events within a secure government environment. This role serves as the primary liaison between customers, leadership, and technical teams to ensure seamless AV operations and exceptional customer support.
Responsibilities
- Manage daily AV operations, service requests, and event support activities.
- Coordinate and oversee AV support for meetings, briefings, VTCs, and special events.
- Lead and direct AV technicians to ensure timely and effective service delivery.
- Troubleshoot and resolve AV hardware, software, and connectivity issues.
- Maintain AV equipment inventories, documentation, and operational readiness.
- Provide executive-level support and customer engagement.
- Ensure compliance with security requirements, classified handling procedures, and organizational policies.
- Coordinate system maintenance, upgrades, and technology refresh efforts.
OPERATING HOURS AND EXPECTATIONS: This is a full-time non-exempt position with standard operating hours (6:00 AM-4:00 PM), Monday-Friday.
TRAVEL: Limited travel to various customer facilities located within the DMV region to help support the O&M Team.
Qualifications
CLEARANCE:
- Active and current Top Secret (TS) upon application, required. The selected candidate would be required to acquire an SCI and CI Polygraph to meet the customer's onsite requirements. Active TS/SCI with CI poly is required to start and for onsite work.
EDUCATION:
- Bachelors degree in Communications Electronics, Networking, OR equivalent electronics technical program Certificate from an accredited Trade School, College or University.
CERTIFICATION(S):
- Audio Visual (AV) related certifications, desired.
REQUIRED SKILLS AND EXPERIENCE:
- Active TS/SCI clearance with current CI Polygraph.
- 5 years of experience supporting enterprise AV, VTC, or multimedia systems.
- Experience managing tasks, projects, or technical teams.
- Strong knowledge of AV technologies, conferencing platforms, and collaboration tools.
- Excellent communication, organizational, and customer service skills.
- Experience supporting Department of Defense (DoD), Intelligence Community (IC), or federal government customers preferred.
PHYSICAL REQUIREMENTS:
- Must be able to work on a ladder, lift, push and/or pull 50 pounds or more, stand for long periods, and be able to bend, kneel and work with arms raised for prolonged periods.
Benefits
WHAT WE OFFER:
At CIS Secure and its associated companies, Intrepid Solutions and Services and Darkblade Systems, we believe in promoting fair and transparent pay practices. We are committed to disclosing the compensation range for transparency and to set clear expectations for all applicants for this posting. This range represents the anticipated low and high end of the base salary for the advertised job, promotion, or transfer opportunity. Please note that the pay range provided is a good faith estimate for the position at the time of posting. The actual salary offered may vary based on various factors including but not limited to relevant experience, knowledge, skills and abilities, education, geographic location, as well as internal equity, and alignment to market data.Job Type: Full-time (onsite)
Pay Range: $100,000.00 - $120,000.00 per year
Benefits:
- 401(k) with company matching
- Dental insurance
- Medical insurance
- Health Savings Account option
- Flexible Spending
- Vision insurance
- Life and Disability Insurance
- Ancillary offerings (Hospital Indemnity, Accident, Critical Illness, Pet Insurance)
- Paid Time Off
- Holiday pay
Intrepid Solutions, a CIS Secure company, is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Salary : $100,000 - $120,000