What are the responsibilities and job description for the Application Engineer - Spiral Team position at Intralox?
Are you a passionate Application Engineer? Intralox, LLC is currently seeking an Application Engineer for the Global Spiral Technical Group. This individual will be responsible to support the development and roll-out of new spiral technologies, promoting our solutions to our clients technically alongside our field sales account managers, and assisting with all after-sale activities including but not limited to installations, commissioning, and troubleshooting.
Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox’s conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods.
Together, our 3,000 global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years. We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions.
Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence.
We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.
Your Role & Responsibilities
As an Application Engineer, you will:
Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox’s conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods.
Together, our 3,000 global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years. We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions.
Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence.
We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.
Your Role & Responsibilities
As an Application Engineer, you will:
- Provide expert consulting on mechanical and basic control systems for conditioning technologies.
- Conduct plant visits, technical audits, and health checks to optimize performance.
- Deliver technical presentations and training to key customers and OEM partners.
- Support sales and implementation teams with solution design, troubleshooting, and installation.
- Interface with the implementation team to ensure successful services and installations: review and approve drawings, assess application suitability, and promote high standards of quality and workmanship.
- Help establish and maintain global implementation standards and best practices for conditioning technologies.
- Collaborate with the Technical Support Group to review and approve incoming inquiries as the platform’s expert product specialist.
- Be available outside regular business hours to support colleagues and clients on platform-related matters.
- Collaborate with R&D to develop, test, and roll out new solutions and services.
- Bachelor’s degree in Mechanical Engineering or related technical field.
- Minimum 3 years of experience in industrial applications and project execution.
- Strong technical, analytical, and problem-solving skills.
- Proficiency in CAD/SolidWorks and Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Self-motivated and comfortable working independently in a global team.
- Willingness to travel up to 50%, including occasional weekends and holidays.